[{"data":1,"prerenderedAt":1044},["ShallowReactive",2],{"taxonomy_countries":3,"kontent_icon_ev-person-group":14,"kontent_icon_ev-user-ai":19,"kontent_icon_ev-user-id":24,"kontent_icon_ev-file-edit":29,"kontent_icon_ev-offer-dollar":34,"kontent_icon_ev-user":39,"kontent_icon_ev-users":44,"kontent_icon_ev-face-boy":49,"kontent_icon_ev-user-heart":54,"kontent_icon_ev-offices":59,"kontent_icon_ev-medical-insurance":64,"kontent_icon_ev-hand-heart":69,"kontent_icon_ev-ask-heart":74,"kontent_icon_ev-stethoscope":79,"taxonomy_therapy_types":84,"kontent_[content]_clinical-governance-and-safety":102,"kontent_icon_cultural_safety":1009,"kontent_icon_risk_escalation___orange":1015,"kontent_icon_concession_icon__copy__bb1d7cb":1021,"kontent_icon_clinical_care___orange":1026,"kontent_icon_national_standards___orange":1032,"kontent_icon_accreditation___quality___orange":1038},[4,9],{"countryId":5,"name":6,"countryCode":7,"callingCode":8},"2344dbfc-86f8-4869-a440-b7ade00f2ab3","Australia","AUS","61",{"countryId":10,"name":11,"countryCode":12,"callingCode":13},"30bb467c-99a2-4fcd-b2d3-e5a207751508","New 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- Clinical governance","landing___clinical_governance","default","page__content",[],"2026-06-21T07:44:07.7106132Z","published",{"title":114,"url_path":118,"linked_content":122,"article_type":137,"parent_page":142,"meta__meta_title":145,"meta__meta_description":148,"meta__meta_keywords":151,"meta__canonical":154,"meta__indexing":156,"meta__og_title":160,"meta__og_description":162,"meta__og_image":164,"meta__service_type":168,"ignore_parent_page_validation":170,"is_dynamic_root_page":173,"is_empty_content_page":176,"referrer":179},{"type":115,"name":116,"value":117},"text","Title","Clinical governance and safety at My Mirror",{"type":119,"name":120,"value":121},"url_slug","Url path","clinical-governance-and-safety",{"type":123,"name":124,"value":125},"modular_content","Content items",[126,127,128,129,130,131,132,133,134,135,136],"hero___clinical_governance_and_safety_in_online_th","is_online_psychology_safe_in_australia__311d0ce","is_online_psychology_safe_in_australia_","why_choose_my_mirror___copy_","what_is_the_difference_between_a_registered_psycho","how_my_mirror_supports_safety_and_quality_in_onlin","spacer_7f286e2","how_we_ensure_safety_and_quality_in_care","trust_elements__copy__75a717c","what_this_means_for_your_care","frequently_asked_questions",{"type":138,"name":139,"taxonomy_group":140,"value":141},"taxonomy","Article Type","article_type",[],{"type":123,"name":143,"value":144},"Parent page",[],{"type":115,"name":146,"value":147},"Meta Title","Clinical governance in online psychology Australia | My Mirror",{"type":115,"name":149,"value":150},"Meta Description","See how My Mirror supports safe, accountable online psychology through registered psychologists, clinical oversight, risk management and coordinated 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page",[],{"type":157,"name":180,"value":181},"Referrer",[],{"accreditation___quality___orange":183,"ahpra_registration___standards":205,"ahpra_registration___standards__copy_":240,"are_my_mirror_psychologists_ahpra_registered_":266,"can_gps_refer_patients_to_my_mirror_":286,"can_i_access_online_psychology_with_a_gp_mental_he":302,"can_i_see_a_psychologist_s_experience_and_qualific":318,"can_i_see_an_online_psychologist_with_a_gp_referra":334,"clinical_care___orange":350,"common_mental_health_concerns":366,"common_mental_health_concerns__copy___copy_":389,"common_mental_health_concerns__copy___copy___copy_":409,"common_mental_health_concerns__copy___copy___copy__28a8126":429,"common_mental_health_concerns__copy___copy___copy__5c297bf":448,"common_mental_health_concerns__copy__7a5e976":468,"concession_icon__copy__bb1d7cb":487,"cultural_safety":502,"frequently_asked_questions":517,"hero___clinical_governance_and_safety_in_online_th":538,"how_my_mirror_supports_safety_and_quality_in_onlin":573,"how_we_ensure_safety_and_quality_in_care":585,"is_my_information_kept_private_and_secure___copy__68434d9":599,"is_my_information_kept_private_and_secure___copy__a1e269d":614,"is_my_mirror_a_safe_and_high_quality_online_psycho":629,"is_online_psychology_safe_in_australia_":644,"is_online_psychology_safe_in_australia__311d0ce":695,"national_standards___orange":738,"online_therapy_sessions":753,"overall_satisfaction":771,"psychologists_match":788,"risk_escalation___orange":804,"risk_management___safety_boundaries__copy_":819,"spacer_7f286e2":844,"supervision___clinical_oversight__copy_":852,"trust_elements__copy__75a717c":877,"what_is_clinical_governance_in_online_mental_healt":893,"what_is_the_difference_between_a_registered_psycho":909,"what_this_means_for_your_care":943,"why_choose_my_mirror___copy_":974},{"system":184,"elements":191},{"id":185,"name":186,"codename":187,"language":108,"type":188,"collection":108,"sitemap_locations":189,"last_modified":190,"workflow":108,"workflow_step":112},"52127087-8643-43cb-8d0a-77f8a582ddef","Accreditation & quality - Orange","accreditation___quality___orange","content__icon",[],"2026-06-18T02:32:26.7069227Z",{"code":192,"image":194},{"type":115,"name":193,"value":153},"Code",{"type":165,"name":195,"value":196},"Image",[197],{"name":198,"description":199,"type":200,"size":201,"url":202,"width":203,"height":203,"renditions":204},"115.png",null,"image/png",21212,"https://assets-au-01.kc-usercontent.com:443/b808e7df-fe01-0274-1d5c-5c63d097ef17/6ae209ee-72f4-4c6e-ac0e-f180638920af/115.png",500,{},{"system":206,"elements":213},{"id":207,"name":208,"codename":209,"language":108,"type":210,"collection":108,"sitemap_locations":211,"last_modified":212,"workflow":108,"workflow_step":112},"675411de-7285-4f2f-96ad-6240dee5092d","Common mental health concerns","ahpra_registration___standards","content_block_step",[],"2026-06-25T04:03:48.8102313Z",{"title":214,"description":215,"description__rich_text":218,"icon":225,"colour":231,"icon_new":237},{"type":115,"name":116,"value":208},{"type":115,"name":216,"value":217},"Description","Support for concerns such as anxiety, stress, depression and life changes, using evidence-led approaches tailored to each person’s needs, goals and circumstances.",{"type":219,"name":220,"images":221,"links":222,"modular_content":223,"value":224},"rich_text","Description (Rich text)",{},{},[],"\u003Cp>\u003Ca href=\"https://www.mymirror.com.au/online-psychologists\" title=\"Browse psychologists\">Support for concerns\u003C/a> such as anxiety, stress, depression and life changes, using evidence-led approaches tailored to each person’s needs, goals and circumstances.\u003C/p>",{"type":157,"name":226,"value":227},"Icon",[228],{"name":229,"codename":230},"People","people",{"type":157,"name":232,"value":233},"Colour",[234],{"name":235,"codename":236},"Orange","orange",{"type":123,"name":238,"value":239},"Icon (new)",[],{"system":241,"elements":247},{"id":242,"name":243,"codename":244,"language":108,"type":210,"collection":108,"sitemap_locations":245,"last_modified":246,"workflow":108,"workflow_step":112},"67b41e09-57f3-40d2-aaac-7c82bde7c538","Building coping skills and resilience","ahpra_registration___standards__copy_",[],"2026-06-18T00:34:08.4219235Z",{"title":248,"description":249,"description__rich_text":251,"icon":256,"colour":259,"icon_new":264},{"type":115,"name":116,"value":243},{"type":115,"name":216,"value":250},"Practical skills to manage stress, regulate emotions and respond to challenges, building resilience and problem-solving skills for both immediate and longer-term wellbeing.",{"type":219,"name":220,"images":252,"links":253,"modular_content":254,"value":255},{},{},[],"\u003Cp>Practical skills to manage stress, regulate emotions and respond to challenges, building resilience and problem-solving skills for both immediate and longer-term wellbeing.\u003C/p>",{"type":157,"name":226,"value":257},[258],{"name":229,"codename":230},{"type":157,"name":232,"value":260},[261],{"name":262,"codename":263},"Blue","blue",{"type":123,"name":238,"value":265},[],{"system":267,"elements":274},{"id":268,"name":269,"codename":270,"language":108,"type":271,"collection":108,"sitemap_locations":272,"last_modified":273,"workflow":108,"workflow_step":112},"ad149c17-e880-4fae-8aaf-346fcc9f2083","Are My Mirror psychologists AHPRA-registered?","are_my_mirror_psychologists_ahpra_registered_","faq_question",[],"2026-06-18T02:56:42.2990487Z",{"question":275,"answer":277,"answer_rich_text":280},{"type":115,"name":276,"value":269},"Question",{"type":115,"name":278,"value":279},"Answer","Psychologists who provide care through My Mirror are registered with the Psychology Board of Australia via AHPRA.\n\nThis means they meet national professional standards for psychologists in Australia, including requirements for training, ethical conduct and ongoing professional development, regardless of whether a client books directly or is referred by a GP.",{"type":219,"name":281,"images":282,"links":283,"modular_content":284,"value":285},"Answer rich text",{},{},[],"\u003Cp>Psychologists who provide care through My Mirror are registered with the Psychology Board of Australia \u003Ca href=\"https://www.ahpra.gov.au/search\" title=\"Ahpra\">via AHPRA.\u003C/a>\u003C/p>\n\u003Cp>This means they meet national professional standards for psychologists in Australia, including requirements for training, ethical conduct and ongoing professional development, regardless of whether a client books directly or is referred by a \u003Ca href=\"https://www.mymirror.com.au/general-practitioners\" title=\"GP\">GP\u003C/a>.\u003C/p>",{"system":287,"elements":293},{"id":288,"name":289,"codename":290,"language":108,"type":271,"collection":108,"sitemap_locations":291,"last_modified":292,"workflow":108,"workflow_step":112},"6f7c5435-8d73-4fcc-8db2-0d0daa486368","How does My Mirror work with my GP?","can_gps_refer_patients_to_my_mirror_",[],"2026-06-25T03:59:14.1018444Z",{"question":294,"answer":295,"answer_rich_text":297},{"type":115,"name":276,"value":289},{"type":115,"name":278,"value":296},"GPs can refer patients to an online psychologist at My Mirror through a  Mental Health Treatment Plan or other referral pathways. Once a referral is active, our psychologists have systems in place to support consistent communication with GPs, keeping you updated on correspondence and progress where appropriate.",{"type":219,"name":281,"images":298,"links":299,"modular_content":300,"value":301},{},{},[],"\u003Cp>GPs can \u003Ca href=\"https://www.mymirror.com.au/general-practitioners\" title=\"GP\">refer patients\u003C/a> to an online psychologist at My Mirror through a \u003Ca href=\"https://www.mymirror.com.au/medicare/mental-health-treatment-plan\" title=\"MHCP\">Mental Health Treatment Plan\u003C/a> or other referral pathways. Once a referral is active, our psychologists have systems in place to support consistent communication with GPs, keeping you updated on correspondence and progress where appropriate.\u003C/p>",{"system":303,"elements":309},{"id":304,"name":305,"codename":306,"language":108,"type":271,"collection":108,"sitemap_locations":307,"last_modified":308,"workflow":108,"workflow_step":112},"30c7c6b8-a579-4a95-9c79-30d34ce74716","Can I access online psychology with a GP Mental Health Treatment Plan?","can_i_access_online_psychology_with_a_gp_mental_he",[],"2026-06-18T01:19:10.2085075Z",{"question":310,"answer":311,"answer_rich_text":313},{"type":115,"name":276,"value":305},{"type":115,"name":278,"value":312},"Eligible clients may be able to access Medicare rebates for online psychology sessions through a GP Mental Health Treatment Plan. My Mirror supports this referral pathway, helping clients, psychologists and referrers stay connected around care, progress and next steps.",{"type":219,"name":281,"images":314,"links":315,"modular_content":316,"value":317},{},{},[],"\u003Cp>Eligible clients may be able to access \u003Ca href=\"https://www.mymirror.com.au/medicare\" title=\"Medicare\">Medicare rebates\u003C/a> for online psychology sessions through a GP \u003Ca href=\"https://www.mymirror.com.au/medicare/mental-health-treatment-plan\" title=\"MHCP\">Mental Health Treatment Plan\u003C/a>. My Mirror supports this referral pathway, helping clients, psychologists and referrers stay connected around care, progress and next steps.\u003C/p>",{"system":319,"elements":325},{"id":320,"name":321,"codename":322,"language":108,"type":271,"collection":108,"sitemap_locations":323,"last_modified":324,"workflow":108,"workflow_step":112},"4cc5c5ca-d82d-4a06-861d-545df19fdbc7","Can I see a psychologist's experience and qualifications before booking with My Mirror?","can_i_see_a_psychologist_s_experience_and_qualific",[],"2026-06-21T07:20:21.107971Z",{"question":326,"answer":327,"answer_rich_text":329},{"type":115,"name":276,"value":321},{"type":115,"name":278,"value":328},"You're able to browse psychologist profiles before booking, with each one outlining their education, areas of focus, treatment modalities, approach and style, and the languages they speak. This gives you a clear sense of who you'd be working with, so you can choose a psychologist whose experience and approach feel right for you.",{"type":219,"name":281,"images":330,"links":331,"modular_content":332,"value":333},{},{},[],"\u003Cp>You're able to \u003Ca href=\"https://www.mymirror.com.au/online-psychologists\" title=\"Online psychologists\">browse psychologist\u003C/a> profiles before booking, with each one outlining their education, areas of focus, treatment modalities, approach and style, and the languages they speak. This gives you a clear sense of who you'd be working with, so you can choose a psychologist whose experience and approach feel right for you.\u003C/p>",{"system":335,"elements":341},{"id":336,"name":337,"codename":338,"language":108,"type":271,"collection":108,"sitemap_locations":339,"last_modified":340,"workflow":108,"workflow_step":112},"d82c2300-ea9a-4602-b89b-5ed4937800f3","Can I see an online psychologist with a GP referral?","can_i_see_an_online_psychologist_with_a_gp_referra",[],"2026-06-21T08:13:22.5242197Z",{"question":342,"answer":343,"answer_rich_text":345},{"type":115,"name":276,"value":337},{"type":115,"name":278,"value":344},"Yes, seeing an online psychologist with a GP referral is straightforward through My Mirror. Your GP can provide a referral letter and GP Mental Health Treatment Plan, which you can upload to your My Mirror account when booking, helping you access Medicare-rebated sessions with a registered psychologist online.",{"type":219,"name":281,"images":346,"links":347,"modular_content":348,"value":349},{},{},[],"\u003Cp>Yes, seeing an online psychologist with a GP referral is straightforward through My Mirror. Your GP can provide a referral letter and GP \u003Ca href=\"https://www.mymirror.com.au/medicare/mental-health-treatment-plan\" title=\"MHCP\">Mental Health Treatment Plan\u003C/a>, which you can upload to your My Mirror account when booking, helping you access \u003Ca href=\"https://www.mymirror.com.au/medicare\" title=\"Medicare\">Medicare-rebated \u003C/a>sessions with a registered psychologist online.\u003C/p>",{"system":351,"elements":357},{"id":352,"name":353,"codename":354,"language":108,"type":188,"collection":108,"sitemap_locations":355,"last_modified":356,"workflow":108,"workflow_step":112},"90f10f1d-8afd-4713-86c3-cb769d9b7aa1","Clinical care - Orange","clinical_care___orange",[],"2026-06-18T02:28:06.3192803Z",{"code":358,"image":359},{"type":115,"name":193,"value":153},{"type":165,"name":195,"value":360},[361],{"name":362,"description":199,"type":200,"size":363,"url":364,"width":203,"height":203,"renditions":365},"113.png",20865,"https://assets-au-01.kc-usercontent.com:443/b808e7df-fe01-0274-1d5c-5c63d097ef17/98a755cc-df9d-43fd-a6b0-2c4f6b914119/113.png",{},{"system":367,"elements":374},{"id":368,"name":369,"codename":370,"language":108,"type":371,"collection":108,"sitemap_locations":372,"last_modified":373,"workflow":108,"workflow_step":112},"bea18825-ea10-428a-b79c-083ee5c1896c","Registration and national standards","common_mental_health_concerns","content__product_explore_feature",[],"2026-06-21T06:38:00.4177472Z",{"title":375,"description":376,"icon":381,"enable_cta":384,"cta_url":387},{"type":115,"name":116,"value":369},{"type":219,"name":216,"images":377,"links":378,"modular_content":379,"value":380},{},{},[],"\u003Cp>Psychologists who provide care through My Mirror are registered with the Psychology Board of Australia (via \u003Ca href=\"https://www.ahpra.gov.au/search\">AHPRA\u003C/a>) and meet national training, conduct and professional development standards. This means you can expect every \u003Ca href=\"https://www.mymirror.com.au/online-psychologists\">psychologist on My Mirror\u003C/a> to be held to the same professional standards as psychologists in any other setting, regardless of how you access care.\u003C/p>",{"type":123,"name":226,"value":382},[383],"national_standards___orange",{"type":157,"name":385,"value":386},"Enable CTA",[],{"type":115,"name":388,"value":153},"CTA Url",{"system":390,"elements":396},{"id":391,"name":392,"codename":393,"language":108,"type":371,"collection":108,"sitemap_locations":394,"last_modified":395,"workflow":108,"workflow_step":112},"2a9b63de-039a-4d2c-8d19-eca25ccdb854","Clinical supervision and review","common_mental_health_concerns__copy___copy_",[],"2026-06-21T07:58:00.2957888Z",{"title":397,"description":398,"icon":403,"enable_cta":406,"cta_url":408},{"type":115,"name":116,"value":392},{"type":219,"name":216,"images":399,"links":400,"modular_content":401,"value":402},{},{},[],"\u003Cp>\u003Ca href=\"https://www.mymirror.com.au/online-psychologists\">Our psychologists\u003C/a> go through a rigorous hiring and vetting process before joining the platform, and are selected for demonstrated clinical capability and professional integrity. They then have ongoing access to training, CPD, peer consultation and clinical supervision, overseen by our clinical leadership and governance processes. This helps us support reflective practice and care that's informed by current professional and ethical standards.\u003C/p>",{"type":123,"name":226,"value":404},[405],"concession_icon__copy__bb1d7cb",{"type":157,"name":385,"value":407},[],{"type":115,"name":388,"value":153},{"system":410,"elements":416},{"id":411,"name":412,"codename":413,"language":108,"type":371,"collection":108,"sitemap_locations":414,"last_modified":415,"workflow":108,"workflow_step":112},"7a4d87e4-e95b-4d29-832c-273c9e80ec65","Risk management and escalation pathways","common_mental_health_concerns__copy___copy___copy_",[],"2026-06-21T07:55:48.6213087Z",{"title":417,"description":418,"icon":423,"enable_cta":426,"cta_url":428},{"type":115,"name":116,"value":412},{"type":219,"name":216,"images":419,"links":420,"modular_content":421,"value":422},{},{},[],"\u003Cp>We follow structured processes to identify when a person's needs may fall outside what online psychology can safely support, such as situations involving acute \u003Ca href=\"https://www.mymirror.com.au/contact#resources\" title=\"Crisis\">crisis\u003C/a>, complex or high-risk presentations, or needs requiring in-person or specialist care. Where this happens, appropriate referral pathways are supported, so people are guided toward the level of care best suited to their situation. This means you can expect clear escalation pathways if your needs become more complex or urgent.\u003C/p>",{"type":123,"name":226,"value":424},[425],"risk_escalation___orange",{"type":157,"name":385,"value":427},[],{"type":115,"name":388,"value":153},{"system":430,"elements":436},{"id":431,"name":432,"codename":433,"language":108,"type":371,"collection":108,"sitemap_locations":434,"last_modified":435,"workflow":108,"workflow_step":112},"28a8126e-2939-49ef-83fb-e3ae2751ebc3","Coordinated care and GP integration","common_mental_health_concerns__copy___copy___copy__28a8126",[],"2026-06-18T03:22:08.3552722Z",{"title":437,"description":438,"icon":443,"enable_cta":445,"cta_url":447},{"type":115,"name":116,"value":432},{"type":219,"name":216,"images":439,"links":440,"modular_content":441,"value":442},{},{},[],"\u003Cp>With your consent, our clinicians may communicate with your \u003Ca href=\"https://www.mymirror.com.au/general-practitioners\" title=\"GP\">GP,\u003C/a> treating health professionals, or authorised referral sources where appropriate, to support coordinated care. My Mirror's systems are designed to integrate with \u003Ca href=\"/medicare/mental-health-treatment-plan\" title=\"MHCP\">GP Mental Health Treatment Plans\u003C/a> for online psychology and stepped-care pathways, helping referrers track progress and coordinate care across services. This helps us keep care joined up, rather than happening in isolation.\u003C/p>",{"type":123,"name":226,"value":444},[354],{"type":157,"name":385,"value":446},[],{"type":115,"name":388,"value":153},{"system":449,"elements":455},{"id":450,"name":451,"codename":452,"language":108,"type":371,"collection":108,"sitemap_locations":453,"last_modified":454,"workflow":108,"workflow_step":112},"5c297bf7-06f1-447f-b59e-4faeecdaf5bb","Culturally safe and inclusive care","common_mental_health_concerns__copy___copy___copy__5c297bf",[],"2026-06-25T03:32:35.2191489Z",{"title":456,"description":457,"icon":462,"enable_cta":465,"cta_url":467},{"type":115,"name":116,"value":451},{"type":219,"name":216,"images":458,"links":459,"modular_content":460,"value":461},{},{},[],"\u003Cp>My Mirror aims to provide \u003Ca href=\"/inclusive-online-psychology/\" title=\"Inclusive care\">inclusive care\u003C/a> that considers each person's background, identity and needs, including culturally responsive care, support for Aboriginal and Torres Strait Islander peoples, CALD and language-aware support, LGBTQIA+ affirming care, and neurodivergent-friendly support. This means you can expect care that's matched to your background and needs, rather than a one-size-fits-all approach. Where a different service, such as a community-controlled or Indigenous-led provider, would be a better fit, we'll always say so. \u003C/p>",{"type":123,"name":226,"value":463},[464],"cultural_safety",{"type":157,"name":385,"value":466},[],{"type":115,"name":388,"value":153},{"system":469,"elements":475},{"id":470,"name":471,"codename":472,"language":108,"type":371,"collection":108,"sitemap_locations":473,"last_modified":474,"workflow":108,"workflow_step":112},"7a5e9766-0978-4f37-91a5-a17a8b98a2d6","Accreditation and quality frameworks","common_mental_health_concerns__copy__7a5e976",[],"2026-06-18T02:32:00.8347133Z",{"title":476,"description":477,"icon":482,"enable_cta":484,"cta_url":486},{"type":115,"name":116,"value":471},{"type":219,"name":216,"images":478,"links":479,"modular_content":480,"value":481},{},{},[],"\u003Cp>My Mirror is accredited against the National Safety and Quality Digital Mental Health (\u003Ca href=\"https://implementer.digitalhealth.gov.au/standards/national-safety-and-quality-digital-mental-health-standards\" title=\"NSQDMH\">NSQDMH\u003C/a>) Standards, the national framework used to assess the safety and quality of digital mental health services in Australia. This helps us maintain structured, independently assessed systems for clinical and technical governance, safety, and quality improvement.\u003C/p>",{"type":123,"name":226,"value":483},[187],{"type":157,"name":385,"value":485},[],{"type":115,"name":388,"value":153},{"system":488,"elements":493},{"id":489,"name":490,"codename":405,"language":108,"type":188,"collection":108,"sitemap_locations":491,"last_modified":492,"workflow":108,"workflow_step":112},"bb1d7cb5-2ad9-4d9b-b197-c75da78e4a60","Clinically Governed Care",[],"2025-10-08T02:22:14.730171Z",{"code":494,"image":495},{"type":115,"name":193,"value":153},{"type":165,"name":195,"value":496},[497],{"name":498,"description":199,"type":499,"size":500,"url":501},"(group of people with bar chart) – Collaborative Outcomes.svg","image/svg+xml",2915,"https://assets-au-01.kc-usercontent.com:443/b808e7df-fe01-0274-1d5c-5c63d097ef17/d8c5dffe-4133-45d4-ad4e-6369e43d9998/%28group%20of%20people%20with%20bar%20chart%29%20%E2%80%93%20Collaborative%20Outcomes.svg",{"system":503,"elements":508},{"id":504,"name":505,"codename":464,"language":108,"type":188,"collection":108,"sitemap_locations":506,"last_modified":507,"workflow":108,"workflow_step":112},"7a6476d4-eee0-4d75-b3af-1a2c113e96f0","Cultural safety",[],"2026-06-18T02:28:52.2973422Z",{"code":509,"image":510},{"type":115,"name":193,"value":153},{"type":165,"name":195,"value":511},[512],{"name":513,"description":199,"type":200,"size":514,"url":515,"width":203,"height":203,"renditions":516},"114.png",21746,"https://assets-au-01.kc-usercontent.com:443/b808e7df-fe01-0274-1d5c-5c63d097ef17/93ea7165-f193-4127-8b29-9bc5456d4865/114.png",{},{"system":518,"elements":524},{"id":519,"name":520,"codename":136,"language":108,"type":521,"collection":108,"sitemap_locations":522,"last_modified":523,"workflow":108,"workflow_step":112},"6377530a-56e4-4ea6-88d4-5a5e7b0e54f1","Frequently asked questions","content_block_faq",[],"2026-06-21T07:19:30.0775887Z",{"background_colour":525,"questions":531},{"type":157,"name":526,"value":527},"Background colour",[528],{"name":529,"codename":530},"Tertiary","tertiary",{"type":123,"name":532,"value":533},"Questions",[534,535,270,306,338,536,537,290,322],"what_is_clinical_governance_in_online_mental_healt","is_my_mirror_a_safe_and_high_quality_online_psycho","is_my_information_kept_private_and_secure___copy__a1e269d","is_my_information_kept_private_and_secure___copy__68434d9",{"system":539,"elements":545},{"id":540,"name":541,"codename":126,"language":108,"type":542,"collection":108,"sitemap_locations":543,"last_modified":544,"workflow":108,"workflow_step":112},"de79db79-a118-414c-854a-b3b38cf97f11","Hero - Clinical governance and safety in online psychology","content_block_top_hero",[],"2026-06-18T08:52:42.3300815Z",{"content__top_hero__title":546,"content__top_hero__description":548,"content__top_hero__background_image":553,"content__top_hero__cta___text":563,"content__top_hero__cta___url":566,"content__top_hero__mobile_overlay___gradient_start_colour":569,"content__top_hero__mobile_overlay___gradient_stop_colour":571},{"type":115,"name":116,"value":547},"Clinical governance and safety in online psychology at My Mirror",{"type":219,"name":216,"images":549,"links":550,"modular_content":551,"value":552},{},{},[],"\u003Cp>My Mirror is built on structured clinical governance, so every session is supported by clear standards and accountability.\u003C/p>",{"type":165,"name":554,"value":555},"Background image",[556],{"name":557,"description":199,"type":200,"size":558,"url":559,"width":560,"height":561,"renditions":562},"Hero Banner (6).png",593204,"https://assets-au-01.kc-usercontent.com:443/b808e7df-fe01-0274-1d5c-5c63d097ef17/eea5d49c-966b-4ff4-9c9d-ea864216fd9d/Hero%20Banner%20%286%29.png",1980,1080,{},{"type":115,"name":564,"value":565},"CTA - Text","Get matched",{"type":115,"name":567,"value":568},"CTA - Url","/get-matched",{"type":115,"name":570,"value":153},"Mobile overlay - Gradient start colour",{"type":115,"name":572,"value":153},"Mobile overlay - Gradient stop colour",{"system":574,"elements":580},{"id":575,"name":576,"codename":131,"language":108,"type":577,"collection":108,"sitemap_locations":578,"last_modified":579,"workflow":108,"workflow_step":112},"ddcdb3bc-dd42-48e0-975b-fc97d27bf79c","How My Mirror supports quality and safety in online psychology","content_product_explore",[],"2026-06-18T03:16:15.654996Z",{"title":581,"features":582},{"type":115,"name":116,"value":576},{"type":123,"name":583,"value":584},"Features",[370,472,393,413,433,452],{"system":586,"elements":592},{"id":587,"name":588,"codename":133,"language":108,"type":589,"collection":108,"sitemap_locations":590,"last_modified":591,"workflow":108,"workflow_step":112},"d008c80c-487a-44c2-97bd-d219b12fca4f","What can online psychology support, and when is further care recommended?","content_block_steps",[],"2026-06-18T00:18:04.0920638Z",{"title":593,"steps":594},{"type":115,"name":116,"value":588},{"type":123,"name":595,"value":596},"Steps",[209,244,597,598],"supervision___clinical_oversight__copy_","risk_management___safety_boundaries__copy_",{"system":600,"elements":605},{"id":601,"name":602,"codename":537,"language":108,"type":271,"collection":108,"sitemap_locations":603,"last_modified":604,"workflow":108,"workflow_step":112},"68434d93-7ac9-4282-89b3-27db73863e16","What does evidence-led online psychology mean?",[],"2026-06-25T03:33:54.4774761Z",{"question":606,"answer":607,"answer_rich_text":609},{"type":115,"name":276,"value":602},{"type":115,"name":278,"value":608},"Evidence-led care means psychologists draw on current research and professional guidelines to choose approaches suited to each person's needs, rather than relying on a single fixed method. Psychologists on My Mirror use evidence-based psychological approaches appropriate to each client's goals and circumstances.",{"type":219,"name":281,"images":610,"links":611,"modular_content":612,"value":613},{},{},[],"\u003Cp>Evidence-led care means psychologists draw on current research and professional guidelines to choose approaches suited to each person's needs, rather than relying on a single fixed method. Psychologists on My Mirror use evidence-based psychological approaches appropriate to each client's goals and circumstances.\u003C/p>",{"system":615,"elements":620},{"id":616,"name":617,"codename":536,"language":108,"type":271,"collection":108,"sitemap_locations":618,"last_modified":619,"workflow":108,"workflow_step":112},"a1e269df-1aae-4429-8583-36fc48629327","What happens if I need more urgent or complex support than online psychology can provide?",[],"2026-06-18T02:58:36.0364055Z",{"question":621,"answer":622,"answer_rich_text":624},{"type":115,"name":276,"value":617},{"type":115,"name":278,"value":623},"My Mirror is not a crisis service. Where a client's needs fall outside what online psychology can safely support, our clinical governance processes are designed to help identify this and guide the person toward more appropriate care, such as a GP, emergency services, or specialist support. If you need urgent help now, contact Lifeline (13 11 14), Suicide Call Back Service (1300 659 467), Beyond Blue (1300 22 4636), or 000 in an emergency.",{"type":219,"name":281,"images":625,"links":626,"modular_content":627,"value":628},{},{},[],"\u003Cp>My Mirror is not a crisis service. Where a client's needs fall outside what online psychology can safely support, our clinical governance processes are designed to help identify this and guide the person toward more appropriate care, such as a GP, emergency services, or specialist support. If you need urgent help now, contact Lifeline (13 11 14), Suicide Call Back Service (1300 659 467), Beyond Blue (1300 22 4636), or 000 in an emergency.\u003C/p>",{"system":630,"elements":635},{"id":631,"name":632,"codename":535,"language":108,"type":271,"collection":108,"sitemap_locations":633,"last_modified":634,"workflow":108,"workflow_step":112},"125b5f7f-f0c2-40c3-bc1a-a94cc252925b","Is online therapy safe and is My Mirror a high-quality provider?",[],"2026-06-25T03:51:38.8525851Z",{"question":636,"answer":637,"answer_rich_text":639},{"type":115,"name":276,"value":632},{"type":115,"name":278,"value":638},"Online therapy, also known as online psychology, can be a safe and effective way to access mental health support in Australia, when it's backed by structured clinical governance. My Mirror operates within this kind of governance framework, including AHPRA-registered psychologists, accreditation against the National Safety and Quality Digital Mental Health (NSQDMH) Standards, clinical leadership and oversight, risk management processes, and systems that support coordinated care. Our governance framework is designed to support care that's both safe and consistently high quality, not just one or the other. Online psychology may not be appropriate for every situation, and where a different level of support is needed, appropriate referral pathways are supported.",{"type":219,"name":281,"images":640,"links":641,"modular_content":642,"value":643},{},{},[],"\u003Cp>Online therapy, also known as online psychology, can be a safe and effective way to access mental health support in Australia, when it's backed by structured clinical governance. My Mirror operates within this kind of governance framework, including \u003Ca href=\"https://www.ahpra.gov.au/search\" title=\"Ahpra\">AHPRA-registered\u003C/a> psychologists, accreditation against the \u003Ca href=\"https://implementer.digitalhealth.gov.au/standards/national-safety-and-quality-digital-mental-health-standards\" title=\"NSQDMH\">National Safety and Quality Digital Mental Health\u003C/a> (NSQDMH) Standards, clinical leadership and oversight, risk management processes, and systems that support coordinated care. Our governance framework is designed to support care that's both safe and consistently high quality, not just one or the other. Online psychology may not be appropriate for every situation, and where a different level of support is needed, appropriate referral pathways are supported.\u003C/p>",{"system":645,"elements":651},{"id":646,"name":647,"codename":128,"language":108,"type":648,"collection":108,"sitemap_locations":649,"last_modified":650,"workflow":108,"workflow_step":112},"77349756-17b3-45b8-b54d-b15e9d74592e","What governs the quality of care at My Mirror?","content_block_general_content",[],"2026-06-21T08:03:30.8476789Z",{"content__general_content__title":652,"content__general_content__main_text":653,"content__general_content__alignment":659,"content__general_content__image":665,"content__general_content__block_type":675,"content__general_content__video_url":681,"content__general_content__will_include_cta":683,"content__general_content__enable_video_cta":687,"content__general_content__cta_text":690,"content__general_content__cta_url":693},{"type":115,"name":116,"value":647},{"type":219,"name":654,"images":655,"links":656,"modular_content":657,"value":658},"Main text",{},{},[],"\u003Cul>\n  \u003Cli>\u003Ca href=\"https://www.ahpra.gov.au/search\" title=\"Ahpra\">AHPRA-registered psychologists\u003C/a>, available online across \u003C/li>\n  \u003Cli>Australia Accredited against the \u003Ca href=\"https://implementer.digitalhealth.gov.au/standards/national-safety-and-quality-digital-mental-health-standards\" title=\"NSQDMH\">NSQDMH\u003C/a> Standards\u003C/li>\n  \u003Cli>Rigorous hiring, training and supervision for every clinician\u003C/li>\n  \u003Cli>Clear escalation pathways if needs become more complex\u003C/li>\n  \u003Cli>Coordinated care with your \u003Ca href=\"https://www.mymirror.com.au/general-practitioners\" title=\"GP\">GP\u003C/a>, other health professionals, and \u003Ca href=\"https://www.mymirror.com.au/partner-with-us\" title=\"Partner program\">partner programs\u003C/a>, with your consent\u003C/li>\n  \u003Cli>\u003Ca href=\"https://preview.mymirror.com.au/inclusive-online-psychology/\" title=\"Inclusive psychology\">Inclusive and culturally\u003C/a> responsive care\u003C/li>\n\u003C/ul>",{"type":157,"name":660,"value":661},"Layout and alignment",[662],{"name":663,"codename":664},"Text on right","text_on_right",{"type":165,"name":195,"value":666},[667],{"name":668,"description":199,"type":669,"size":670,"url":671,"width":672,"height":673,"renditions":674},"Homepage images (8).jpg","image/jpeg",357409,"https://assets-au-01.kc-usercontent.com:443/b808e7df-fe01-0274-1d5c-5c63d097ef17/6480b771-476d-4172-b229-ca59ac519f7a/Homepage%20images%20%288%29.jpg",2400,2000,{},{"type":157,"name":676,"value":677},"Block type",[678],{"name":679,"codename":680},"Image on side","image_on_side",{"type":115,"name":682,"value":153},"Video URL",{"type":157,"name":385,"value":684},[685],{"name":385,"codename":686},"enable_cta",{"type":157,"name":688,"value":689},"Enable video CTA",[],{"type":115,"name":691,"value":692},"CTA Text","Browse psychologists",{"type":115,"name":388,"value":694},"/online-psychologists",{"system":696,"elements":702},{"id":697,"name":698,"codename":127,"language":108,"type":699,"collection":108,"sitemap_locations":700,"last_modified":701,"workflow":108,"workflow_step":112},"311d0ce0-14d2-4a34-9a8c-712a44165d9a","Is online psychology safe in Australia?","content_block_top_title_text",[],"2026-06-25T03:16:22.4940963Z",{"title":703,"text":704,"title_tag_type":710,"enable_cta":715,"cta_label":717,"cta_url":719,"show_divider":721,"divider_position":727,"secondary_title":733,"logos":735},{"type":115,"name":116,"value":698},{"type":219,"name":705,"images":706,"links":707,"modular_content":708,"value":709},"Text",{},{},[],"\u003Cp>Online psychology in Australia can be delivered safely when supported by structured clinical governance, the systems, processes and oversight that keep care safe, consistent and accountable. At My Mirror, care is provided by Australian-based psychologists registered with the Psychology Board of Australia (\u003Ca href=\"https://www.ahpra.gov.au/search\" title=\"Ahpra\">via AHPRA\u003C/a>), with processes in place to support safety, quality and accountability whether you're \u003Ca href=\"https://www.mymirror.com.au/general-practitioners\">referred by a GP\u003C/a>, join through a \u003Ca href=\"https://www.mymirror.com.au/partner-with-us\">partner program\u003C/a>, or \u003Ca href=\"https://www.mymirror.com.au/signup\" title=\"Signup\">sign up directly\u003C/a>. This is what safe, governed online psychology can look like in practice.\u003C/p>",{"type":157,"name":711,"value":712},"Title tag type",[713],{"name":714,"codename":714},"h2",{"type":157,"name":385,"value":716},[],{"type":115,"name":718,"value":153},"CTA Label",{"type":115,"name":720,"value":153},"CTA URL",{"type":157,"name":722,"value":723},"Show divider",[724],{"name":725,"codename":726},"Yes","yes",{"type":157,"name":728,"value":729},"Divider position",[730],{"name":731,"codename":732},"Between title and text","between_title_and_text",{"type":115,"name":734,"value":153},"Secondary title",{"type":165,"name":736,"value":737},"Logos",[],{"system":739,"elements":744},{"id":740,"name":741,"codename":383,"language":108,"type":188,"collection":108,"sitemap_locations":742,"last_modified":743,"workflow":108,"workflow_step":112},"028894e2-1fb1-407d-a161-bb1d3d698515","National standards - Orange",[],"2026-06-18T02:31:32.9155222Z",{"code":745,"image":746},{"type":115,"name":193,"value":153},{"type":165,"name":195,"value":747},[748],{"name":749,"description":199,"type":200,"size":750,"url":751,"width":203,"height":203,"renditions":752},"116.png",14572,"https://assets-au-01.kc-usercontent.com:443/b808e7df-fe01-0274-1d5c-5c63d097ef17/311f1c1e-00e1-4839-a1e2-41a292089d4d/116.png",{},{"system":754,"elements":761},{"id":755,"name":756,"codename":757,"language":108,"type":758,"collection":108,"sitemap_locations":759,"last_modified":760,"workflow":108,"workflow_step":112},"3b9c3f3c-98b6-483e-8915-0f71f498e5ea","online therapy sessions","online_therapy_sessions","content__trust_item",[],"2025-10-01T00:06:54.9598856Z",{"title":762,"description":764,"icon":766},{"type":115,"name":116,"value":763},"100 000+",{"type":115,"name":216,"value":765},"online psychology sessions",{"type":157,"name":226,"value":767},[768],{"name":769,"codename":770},"Comment checked","comment_checked",{"system":772,"elements":778},{"id":773,"name":774,"codename":775,"language":108,"type":758,"collection":108,"sitemap_locations":776,"last_modified":777,"workflow":108,"workflow_step":112},"9ea5d7c9-83dd-4b84-b4de-178eff8028bc","Overall satisfaction","overall_satisfaction",[],"2022-08-01T04:24:53.7968097Z",{"title":779,"description":781,"icon":783},{"type":115,"name":116,"value":780},"4.9/5",{"type":115,"name":216,"value":782},"overall satisfaction",{"type":157,"name":226,"value":784},[785],{"name":786,"codename":787},"Thumb","thumb",{"system":789,"elements":795},{"id":790,"name":791,"codename":792,"language":108,"type":758,"collection":108,"sitemap_locations":793,"last_modified":794,"workflow":108,"workflow_step":112},"4f3e10be-bdf8-4a21-80ac-0531c38adf44","Psychologists match","psychologists_match",[],"2022-08-01T04:25:04.1283982Z",{"title":796,"description":797,"icon":799},{"type":115,"name":116,"value":780},{"type":115,"name":216,"value":798},"psychologists match",{"type":157,"name":226,"value":800},[801],{"name":802,"codename":803},"Check marks","check_marks",{"system":805,"elements":810},{"id":806,"name":807,"codename":425,"language":108,"type":188,"collection":108,"sitemap_locations":808,"last_modified":809,"workflow":108,"workflow_step":112},"c012eb3d-c43e-47bb-8d22-871b5bc9e047","Risk escalation - Orange",[],"2026-06-18T02:26:56.6894077Z",{"code":811,"image":812},{"type":115,"name":193,"value":153},{"type":165,"name":195,"value":813},[814],{"name":815,"description":199,"type":200,"size":816,"url":817,"width":203,"height":203,"renditions":818},"112.png",21081,"https://assets-au-01.kc-usercontent.com:443/b808e7df-fe01-0274-1d5c-5c63d097ef17/428f5ec1-f6b6-4307-9239-c8f612842905/112.png",{},{"system":820,"elements":825},{"id":821,"name":822,"codename":598,"language":108,"type":210,"collection":108,"sitemap_locations":823,"last_modified":824,"workflow":108,"workflow_step":112},"0e4543aa-d3ac-4eec-b86b-d015a93bb76f","Crisis, urgent or complex needs",[],"2026-06-18T00:35:42.8269977Z",{"title":826,"description":827,"description__rich_text":829,"icon":834,"colour":837,"icon_new":842},{"type":115,"name":116,"value":822},{"type":115,"name":216,"value":828},"Online psychology is not designed for crisis, emergency or highly complex needs. Where another level of care is needed, My Mirror supports appropriate referral pathways.",{"type":219,"name":220,"images":830,"links":831,"modular_content":832,"value":833},{},{},[],"\u003Cp>Online psychology is not designed for \u003Ca href=\"https://www.mymirror.com.au/contact#resources\" title=\"Crisis\">crisis\u003C/a>, \u003Ca data-phone-number=\"000\" href=\"tel:000\">emergency\u003C/a> or highly complex needs. Where another level of care is needed, My Mirror supports appropriate referral pathways.\u003C/p>",{"type":157,"name":226,"value":835},[836],{"name":229,"codename":230},{"type":157,"name":232,"value":838},[839],{"name":840,"codename":841},"Silk","silk",{"type":123,"name":238,"value":843},[],{"system":845,"elements":851},{"id":846,"name":847,"codename":132,"language":108,"type":848,"collection":108,"sitemap_locations":849,"last_modified":850,"workflow":108,"workflow_step":112},"7f286e2c-8c67-45be-92f8-a54675d8676f","Spacer","content_spacer",[],"2026-05-06T07:24:13.1577212Z",{},{"system":853,"elements":858},{"id":854,"name":855,"codename":597,"language":108,"type":210,"collection":108,"sitemap_locations":856,"last_modified":857,"workflow":108,"workflow_step":112},"6fd1a965-200c-4ec9-b7d6-a506fb98373c","Ongoing support, where helpful",[],"2026-06-18T00:34:39.4324811Z",{"title":859,"description":860,"description__rich_text":862,"icon":867,"colour":870,"icon_new":875},{"type":115,"name":116,"value":855},{"type":115,"name":216,"value":861},"Structured sessions for people who may benefit from continued support over time, whether maintaining progress, navigating change or working toward personal goals.",{"type":219,"name":220,"images":863,"links":864,"modular_content":865,"value":866},{},{},[],"\u003Cp>Structured sessions for people who may benefit from continued support over time, whether maintaining progress, navigating change or working toward personal goals.\u003C/p>",{"type":157,"name":226,"value":868},[869],{"name":229,"codename":230},{"type":157,"name":232,"value":871},[872],{"name":873,"codename":874},"Clay creek","clay_creek",{"type":123,"name":238,"value":876},[],{"system":878,"elements":884},{"id":879,"name":880,"codename":134,"language":108,"type":881,"collection":108,"sitemap_locations":882,"last_modified":883,"workflow":108,"workflow_step":112},"75a717c5-11ee-4b30-a838-ab3ed03e2d30","Trust elements (copy)","content__trust",[],"2026-06-18T01:20:22.049874Z",{"title":885,"cta_label":887,"cta_url":889,"trust_items":890},{"type":115,"name":116,"value":886},"Trusted by psychologists, [love] by their clients",{"type":115,"name":718,"value":888},"Get matched with a psychologist",{"type":115,"name":720,"value":568},{"type":123,"name":891,"value":892},"Trust items",[775,757,792],{"system":894,"elements":899},{"id":895,"name":896,"codename":534,"language":108,"type":271,"collection":108,"sitemap_locations":897,"last_modified":898,"workflow":108,"workflow_step":112},"cfddc26a-3ece-412e-b86b-182ce643e533","What is clinical governance in telehealth mental health?",[],"2026-06-25T03:36:34.9820424Z",{"question":900,"answer":902,"answer_rich_text":904},{"type":115,"name":276,"value":901},"What is clinical governance in online mental health?",{"type":115,"name":278,"value":903},"Clinical governance in online mental health care, sometimes referred to as telehealth mental health, refers to the systems, processes and accountability structures that support care being safe, effective, and continuously improving. At My Mirror, this includes supervision and peer consultation, quality and performance review processes, risk management, accreditation against national standards, and clear clinical standards, overseen by our clinical leadership.",{"type":219,"name":281,"images":905,"links":906,"modular_content":907,"value":908},{},{},[],"\u003Cp>Clinical governance in online mental health care, sometimes referred to as telehealth mental health, refers to the systems, processes and accountability structures that support care being safe, effective, and continuously improving. At My Mirror, this includes supervision and peer consultation, quality and performance review processes, risk management, accreditation against national standards, and clear clinical standards, overseen by our clinical leadership.\u003C/p>",{"system":910,"elements":915},{"id":911,"name":912,"codename":130,"language":108,"type":648,"collection":108,"sitemap_locations":913,"last_modified":914,"workflow":108,"workflow_step":112},"5e217bb8-6024-4d2b-9fed-a8f6f797ad13","What is the difference between a registered psychologist and a clinical psychologist?",[],"2026-06-21T06:30:19.3002469Z",{"content__general_content__title":916,"content__general_content__main_text":917,"content__general_content__alignment":922,"content__general_content__image":925,"content__general_content__block_type":932,"content__general_content__video_url":935,"content__general_content__will_include_cta":936,"content__general_content__enable_video_cta":939,"content__general_content__cta_text":941,"content__general_content__cta_url":942},{"type":115,"name":116,"value":912},{"type":219,"name":654,"images":918,"links":919,"modular_content":920,"value":921},{},{},[],"\u003Cp>A registered psychologist has completed the required university training and supervised practice to hold general registration with the Psychology Board of Australia (\u003Ca href=\"https://www.ahpra.gov.au/search\" title=\"Ahpra\">via AHPRA\u003C/a>). A clinical psychologist holds this same registration and has gone on to complete further specialised training, equipping them to support more complex presentations. Both are fully qualified, AHPRA-registered psychologists, the difference is one of additional specialisation, not a difference in the standard of care you can expect.\u003C/p>\n\u003Ch3>How is a psychologist different from a counsellor or therapist?\u003C/h3>\n\u003Cp>\"Counsellor\" or \"therapist\" are titles used by a range of professionals, such as family therapists, social workers, and coaches. Not all counsellors have formal training, and there's no official body checking their qualifications. This means counsellors aren't registered with AHPRA or the Psychology Board of Australia, unlike registered psychologists, clinical psychologists, or psychiatrists. Read more about \u003Ca href=\"https://www.mymirror.com.au/education/psychologists-psychiatrists-and-counsellors-what-s-the-difference\" title=\"Psychologists, psychiatrists and counsellors: what's the difference?\">the difference between these professions\u003C/a> in our full guide.\u003C/p>",{"type":157,"name":660,"value":923},[924],{"name":663,"codename":664},{"type":165,"name":195,"value":926},[927],{"name":928,"description":199,"type":669,"size":929,"url":930,"width":672,"height":673,"renditions":931},"Homepage images (11).jpg",726366,"https://assets-au-01.kc-usercontent.com:443/b808e7df-fe01-0274-1d5c-5c63d097ef17/0096775d-bbd3-4540-9b7a-e3c62743750f/Homepage%20images%20%2811%29.jpg",{},{"type":157,"name":676,"value":933},[934],{"name":679,"codename":680},{"type":115,"name":682,"value":153},{"type":157,"name":385,"value":937},[938],{"name":385,"codename":686},{"type":157,"name":688,"value":940},[],{"type":115,"name":691,"value":888},{"type":115,"name":388,"value":568},{"system":944,"elements":949},{"id":945,"name":946,"codename":135,"language":108,"type":699,"collection":108,"sitemap_locations":947,"last_modified":948,"workflow":108,"workflow_step":112},"25146bd6-dee4-4ff9-b3a5-afc0ec2d1e8c","The framework behind every session",[],"2026-06-21T07:37:32.4244012Z",{"title":950,"text":952,"title_tag_type":957,"enable_cta":960,"cta_label":963,"cta_url":964,"show_divider":965,"divider_position":968,"secondary_title":971,"logos":972},{"type":115,"name":116,"value":951},"The framework behind every session at My Mirror",{"type":219,"name":705,"images":953,"links":954,"modular_content":955,"value":956},{},{},[],"\u003Cp>Across this page, you've seen the structures that underpin care at My Mirror: AHPRA registration and NSQDMH accreditation, a rigorous hiring and vetting process, ongoing training and CPD delivered by our in-house clinical team, clinical supervision and review, risk escalation pathways, GP integration, culturally safe practice, and robust data protection of your health records.\u003C/p>\n\u003Cp>None of these stand alone. Together, they reflect one underlying principle: that safe, evidence-based care isn't something we assume, it's something we actively build, govern and maintain at every level of how My Mirror operates.\u003C/p>",{"type":157,"name":711,"value":958},[959],{"name":714,"codename":714},{"type":157,"name":385,"value":961},[962],{"name":725,"codename":726},{"type":115,"name":718,"value":692},{"type":115,"name":720,"value":694},{"type":157,"name":722,"value":966},[967],{"name":725,"codename":726},{"type":157,"name":728,"value":969},[970],{"name":731,"codename":732},{"type":115,"name":734,"value":153},{"type":165,"name":736,"value":973},[],{"system":975,"elements":980},{"id":976,"name":977,"codename":129,"language":108,"type":648,"collection":108,"sitemap_locations":978,"last_modified":979,"workflow":108,"workflow_step":112},"29eb4451-d154-4f61-8df9-d81f3703dfb4","How does My Mirror protect my privacy and health records?",[],"2026-06-21T06:40:53.4461416Z",{"content__general_content__title":981,"content__general_content__main_text":982,"content__general_content__alignment":987,"content__general_content__image":992,"content__general_content__block_type":999,"content__general_content__video_url":1002,"content__general_content__will_include_cta":1003,"content__general_content__enable_video_cta":1005,"content__general_content__cta_text":1007,"content__general_content__cta_url":1008},{"type":115,"name":116,"value":977},{"type":219,"name":654,"images":983,"links":984,"modular_content":985,"value":986},{},{},[],"\u003Cp>Keeping your personal information and health records private and secure is part of how My Mirror manages risk and supports safe care. Data protection and confidentiality are built into how we handle every part of your care, with My Mirror's Service Providers bound by privacy obligations under their professional registration, as well as Australian privacy law, including the Privacy Act 1988 (Cth) and relevant state-based health records legislation.\u003C/p>\n\u003Cp>Health records, including clinical notes, referral documents and Mental Health Treatment Plans, are securely stored and only accessed by people authorised to be involved in your care. 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