A Mental Health Plan is collaboratively put together by you and your doctor and sets out a clear roadmap for your mental health recovery. It often includes therapy as a treatment solution and is personalised to you and your needs. 

You need a Mental Health Plan in order to access Medicare-rebated psychology services. 

Find out more 

Once you get your Mental Health Plan online, you can upload it to your My Mirror account along with your referral letter and Medicare details.  

From there, you’re ready to find the right psychologist for you and your goals using our matching tool, and get your first session booked in.

Your online doctor can recommend you a psychologist during your appointment, or they can include My Mirror on your referral letter if you let them know you’re considering online therapy with us.

Learn more about online therapy for mental health

You need a Mental Health Plan if you want to access bulk-billed or reduced-cost psychology services like online therapy. 

In addition to the Medicare benefits, a Mental Health Plan is important because it helps you get your mental health concerns addressed by a healthcare professional. Having your concerns written out clearly, with a positive strategy on how to move forward can be helpful for many people.

If you see a Registered Psychologist, you will get back $96.65

If you see a Clinical Psychologist, you will get back $141.85

Find out more

As everyone’s mental health journey is different, it is up to you to keep track of your Mental Health Plan and make sure it is up to date to access your rebates. To help make this as easy as possible we have broken down the path to rebated sessions.

Your referral will not provide access to all 10 eligible sessions at once. You will have regular referral check-ins with your GP to top up your plan and check in on your progress. This pathway looks like this: 

• Initial assessment with your GP for up to 6 sessions with a psychologist.
• Your GP will provide two documents: a referral letter and a Mental Health Plan. Once you have these documents you can take a picture or scan a copy and upload it into your profile on the My Mirror platform. 
• Did your GP fax My Mirror these documents? Please create an account and reach out to hello@mymirror.com.au to have them uploaded on your behalf.
• After session 5/6, your psychologist will need to write a brief letter to your GP to share your progress and request additional sessions as needed. You will need to book a session with your GP at this time to review your progress. 
• Once approved your GP will issue a letter to your psychologist to provide access to 4 more sessions. They may provide the letter to you directly ( for you to then upload onto your profile on the My Mirror platform like you did with your initial MHCP and referral document). Check with your GP which option they will take. 
• We recommend discussing your plan with your psychologist as you get started so they can assist you in keeping on track with your plan and re-referrals as needed.  

My Mirror is proud to offer bulk-billed psychology sessions for eligible clients. Once your bulk bulling application has been approved, our team will inform you on which bulk billing psychologists are available to take your session. From there, you can select your preferred psychologist and book your appointment to secure your session. 

Learn more about bulk billing at My Mirror

We assess all bulk billing applications on a case-by-case basis. During your application, we may consider the following factors:   

• Whether you’re experiencing financial hardship 
• The location you live in 
• Your employment status 
• Whether you hold a healthcare concession card 
• Whether you are of Aboriginal or Torres Strait Islander descent 

Remember, regardless of your situation, your bulk billing application can’t be approved unless you have a Mental Health Plan and a referral letter. 

Learn more about bulk billing 

You can access both private and Medicare rebated psychology services at My Mirror. We are committed to providing a percentage of our sessions bulk billed to those who are eligible.  

 If you aren’t eligible for bulk-billing, you may still be able to receive reduced-cost therapy sessions through Medicare rebates, meaning you’ll only have to pay the gap fee. This is available to eligible clients who have a Medicare card, a Mental Health Plan and a GP referral letter. 

 Learn more about pricing