Online counselling services across Australia

Get matched with an experienced online psychologist within 48 hours

Get matched with a psychologist
Online counselling services across Australia

Experienced psychologists providing tailored online counselling services

My Mirror’s online counselling services provide a convenient and flexible way to access mental health support from the comfort of your own home. With the rise of new technology, it has never been easier to connect with trained professionals across Australia through video and phone calls, instant messaging and more, ensuring you can fit therapy sessions more seamlessly into your busy schedule. Whether you're dealing with anxiety, depression, or a host of other mental health issues, our online counselling services can help you work through your problems and improve your overall well-being.  

Working with a registered online psychologist vs mental health counsellor

Working with a registered online psychologist vs mental health counsellor

While psychologists and mental health counsellors can both provide online counselling services, they each have different qualifications, skillsets and approaches.  

A mental health counsellor typically has a diploma or degree in counselling, whereas our psychologists at My Mirror hold a postgraduate degree and have completed more extensive studies to develop a deeper understanding of the human mind and behaviour. They deliver a range of evidence-based techniques and mental health support via online counselling services, such as cognitive behavioural therapy, to aid our clients in recognising and altering their thoughts or actions. A mental health counsellor, however, prefers generic, personal growth exercises to encourage patients to find their own solutions. 

Online counselling services with My Mirror

Online counselling services with My Mirror

Experience the ease of online psychology sessions and avoid the typical wait times of in-person appointments with My Mirror online counselling services available across Australia. Simply inform your GP of your preference to use our services and select your psychologist after your meeting.  

With your mental health plan and referral ready, you can schedule a session with one of our highly qualified online psychologists and upload your Medicare documents to your profile to take advantage of rebated sessions. 

Let us be a part of your journey towards optimal mental health and well-being.

How Does Online Counselling Work?

My Mirror offers a user-friendly platform that streamlines the process of finding the right psychologist for your needs, without compromising on the quality of the online counselling services provided.  

Once you have found your preferred psychologist and booked an appointment, your session will take place within the platform, where all session notes are secured with end-to-end encryption that ensures 100% confidentiality. 

During the session, you will be able to see and hear your therapist in real-time, just like in an in-person session. You will also have the ability to share documents, images, and other materials with your therapist as needed. What’s more, you will be able to access session summaries and resources between appointments to put your teachings into practice. 

Get started with online therapy

Is online counselling as effective as in-person counselling?

Online counselling services can be just as effective as in-person counselling for a variety of issues, including depression, anxiety, and stress. The structure, techniques and teachings offered will not differ from face-to-face appointments, merely the setting and communication channels, which can actually prove more beneficial to those looking for added anonymity, or with an inability to attend a physical session. 

The key to a successful online counselling experience is finding a qualified and experienced psychologist trained to use evidence-based therapy modalities, as well as a convenient, digital medium upon which you can communicate, such as the My Mirror platform. 

How do I know if online counselling is the right choice for me?

Online counselling can be an excellent option for anyone looking for the convenience and flexibility of accessing a registered psychologist from the comfort of their own home. It can also be an especially beneficial option for those who have difficulty accessing traditional in-person therapy due to location, mobility, or other lifestyle constraints.  

Do I need special equipment or software to participate in online counselling?

All you need to participate in online counselling is a computer or smartphone with a camera, microphone, and stable internet connection. Everything else is available through the My Mirror platform. 

Benefits of My Mirror

Benefits of My Mirror

  • No wait times
  • Up to 21h/day access
  • Access from anywhere in Australia
  • Affordable therapy sessions

Psychologists available online


Frequently Asked Questions

Woman using telehealth psychologists

Access more affordable sessions with medicare rebates

Access up to 10 rebated sessions per calendar year. 

Simply claim via Medicare after your online therapy session and receive rebates back on your account within a few days.

More about Medicare rebates
  • Up to 10 rebated sessions / year
  • From $105 / session after rebate
  • No upfront payment required

What clients say about My Mirror

02 February 2022

Brillant service

Absolutely brilliant service. Can not recommend this enough. So easy to use the online platform. A diverse selection of psychologists to talk to depending on your circumstance.

23 March 2022

Great help

I live in a regional area with very little resources available for mental health. My Mirror was a great help and was super quick with any questions including how to add my mental health plan.

29 April 2022

No wait lists

In the current environment where wait lists for psychologists are 12 months plus, this service gives you access to wonderful psychologists with no wait lists.

15 July 2022

Well suited to my needs

I was having trouble getting mental health services in my area, at an affordable price, and that had time slots that were workable for me. I've been connected to a great psychologist, well suited to my needs. Highly recommend.


If you are feeling suicidal or are in crisis call 000 (AU) or use these resources to get immediate help.