Experienced psychologists providing tailored online counselling services
My Mirror’s online counselling services provide a convenient and flexible way to access mental health support from the comfort of your own home. With the rise of new technology, it has never been easier to connect with trained professionals across Australia through video and phone calls, instant messaging and more, ensuring you can fit therapy sessions more seamlessly into your busy schedule. Whether you're dealing with anxiety, depression, or a host of other mental health issues, our online counselling services can help you work through your problems and improve your overall well-being.
How Does Online Counselling Work?
My Mirror offers a user-friendly platform that streamlines the process of finding the right psychologist for your needs, without compromising on the quality of the online counselling services provided.
Once you have found your preferred psychologist and booked an appointment, your session will take place within the platform, where all session notes are secured with end-to-end encryption that ensures 100% confidentiality.
During the session, you will be able to see and hear your therapist in real-time, just like in an in-person session. You will also have the ability to share documents, images, and other materials with your therapist as needed. What’s more, you will be able to access session summaries and resources between appointments to put your teachings into practice.
Is online counselling as effective as in-person counselling?
Online counselling services can be just as effective as in-person counselling for a variety of issues, including depression, anxiety, and stress. The structure, techniques and teachings offered will not differ from face-to-face appointments, merely the setting and communication channels, which can actually prove more beneficial to those looking for added anonymity, or with an inability to attend a physical session.
The key to a successful online counselling experience is finding a qualified and experienced psychologist trained to use evidence-based therapy modalities, as well as a convenient, digital medium upon which you can communicate, such as the My Mirror platform.
How do I know if online counselling is the right choice for me?
Online counselling can be an excellent option for anyone looking for the convenience and flexibility of accessing a registered psychologist from the comfort of their own home. It can also be an especially beneficial option for those who have difficulty accessing traditional in-person therapy due to location, mobility, or other lifestyle constraints.
Do I need special equipment or software to participate in online counselling?
All you need to participate in online counselling is a computer or smartphone with a camera, microphone, and stable internet connection. Everything else is available through the My Mirror platform.
Benefits of My Mirror
- No wait times
- Up to 21h/day access
- Access from anywhere in Australia
- Affordable therapy sessions
Psychologists available online
Frequently Asked Questions
Just like face-to-face psychologists, our Registered Psychologists and Clinical Psychologists are registered with the Psychology Board of Australia (PsyBA), listed with the Australian Health Practitioner Regulation Agency (AHPRA), and individually approved by My Mirror.
We ensure all of our Clinical Psychologists and General Psychologists have current registration to practice with the Psychology Board of Australia (PsyBA) and are listed with the Australian Health Practitioner Regulation Agency (AHPRA). My Mirrors ensure all of our psychologists have the required credentials and qualifications, and have relevant experience in the treatment of adult mental health issues. They also undergo an interview process conducted by a team of us at My Mirror, to ensure they uphold the highest of standards in ethical care and work in line with evidence-based practices to guide your therapy.
My Mirror is an online psychology service available to anyone (within Australia) aged 13 years and over.
If you are aged 16 years or under, by using the My Mirror service you confirm that you have parental, guardian or GP consent.
Note: If you are under 13 years of age and interested in using our service, please contact our admin team on 02 9090 4730 or hello@mymirror.com.au. This will allow us to help you find a psychologist suited to your needs and explain the parental, guardian or GP consent we require before you use our service.
My Mirror supports private fees and Medicare benefits. Please see the full details on our pricing page.
A Mental Health Plan entitles you to Medicare* rebates for psychological treatment by registered psychologists. Under this scheme, individuals diagnosed with a mental health disorder or concerns can access up to 10 individual Medicare-subsidised psychology sessions per calendar year.
*Medicare eligible clients
For private fee sessions that are not eligible for Medicare rebates, there is a price difference between booking your online session with a general psychologist and a clinical psychologist. If you have private insurance you may still be eligible to claim your sessions - please check with your provider.
You may be eligible to use My Mirror telehealth services from just $108.85/session, if:
- you hold a Mental Health Care Plan and GP referral to access medicare rebates
You may be eligible to use our telehealth services for a reduced cost, if**:
- your employer, or relevant organisation, has provided a discount code to apply to our services, or
- your private health insurance covers telehealth psychology services
*For more details on rebates, discount codes and pricing structures please read our Terms of Service.
**For further information about employer discounts and private health insurance please speak to your employer and/or your private health insurance provider.
If you're looking to develop the tools required to build agency and strengthen your psychological resilience, then My Mirror is the right digital psychology service for you. We want to connect you with the right therapist for your needs, so you can take control of your mental wellbeing and become a healthier you with more productive relationships. My Mirror psychologists are all fully equipped with a wide range of expertise, and help treat the full range of Australians with varying levels of psychological distress.
Our psychologists treat specific mental health concerns such as, or associated with: stress, anxiety, depression, prenatal and post natal depression, relationships, parenting related issues, family conflict, addictions, drugs and alcohol, sleep issues, eating disorders, LGBT matters, bullying, trauma, post traumatic stress disorder (PTSD), religion, self-esteem, grief and more.
My Mirror will not be able to offer the right solution for you if:
- you are in an urgent crisis or an emergency situation
- you have had suicidal thoughts or thoughts of hurting yourself or others
- you are a minor and under the care of a legal guardian
- you have been diagnosed with a severe mental illness
- you have been advised to be in psychological supervision or psychiatric care
- you were required to undergo therapy or counselling either by a court or by any other authority, or
- you do not have a device that can connect to the internet or you do not have a reliable internet connection.
What clients say about My Mirror
So grateful
I am so grateful for my psychologist from My Mirror, and having my psychologist available via telehealth has been so much more beneficial for my mental health. Being able to be seen, heard and listened to rather than waiting so long on a waitlist has been a godsend.
Fantastic experience
Having been initially sceptical, my overall experience with My Mirror has been fantastic. My Mirror matched and connected me with a psychologist who simply “got” me from the very beginning. I cannot recommend this service enough.
Big tick
I'm one of those people who doesn't enjoy going out of my home or talking to a doctor, let alone a psychologist. Without My Mirror and the services they provide I would most likely neglect seeking help, so it's a big tick from me for these guys.
What we need
One of the best online platforms I have ever used. The simplicity of the bulk billing system, rebates and the selection of well educated clinical psychologists is what we need. Couldn't of found a better website. 🙌