Refer your patients to an online psychologists
Connect your patients with an AHPRA-registered psychologist within 24 hours, wherever they are in Australia.
Simple referral pathways
Bulk billing & Medicare for your patients
Patients referred with a valid Mental Health Treatment Plan can claim Medicare rebates for eligible sessions. We also offer bulk billing, DVA and concession rates for patients who meet the eligibility criteria, including for eating disorders and chronic pain. From there, your patient can use our matching tool or browse psychologists to find the right fit.
Why GPs refer to My Mirror
Wide referral network
Access a wide network of registered and clinical psychologists accessible anywhere in Australia means you can refer your patients to the best care possible, regardless of regional availability.
Progress you can track
Get psychologist-to-GP correspondence and updates on your patient's care, with progress mapped against the DASS-21.
Wide availability, every day
Psychologists are available for 50-minute sessions up to 21 hours a day, 7 days a week. Sessions are encrypted, private and delivered by psychologists based in Australia.
Affordable care for patients
We offer DVA, concession and bulk billing sessions to clients in eligible circumstances, including for eating disorders and chronic pain.
Supporting GPs through RACGP
My Mirror supports strong networks with GPs by delivering high-quality clinical services and promoting service integration. As well as providing high-quality clinical care for patients, My Mirror also provides GPs with RACGP-aligned education (Domains 1, 2, and 4).
Educational sessions are developed by Clinical Manager Rachel Tomlinson, a Registered Psychologist with over a decade of experience designing and delivering healthcare training for both government and private sectors, including GPs and allied health professionals.
We provide educational activities
If you’re a general practitioner interested in our educational activities or would like a session tailored to your clinic or CPD needs, we can deliver training on:
- Risk assessment and safety planning
- Developing mental health treatment plans, including client assessment and referral options
- Enhancing your skills and confidence in managing a range of mental health conditions, such as anxiety, depression, PTSD, ADHD, ASD & Stress.
How do I refer a patient to My Mirror?
Send a referral letter and Mental Health Treatment Plan by:
- Email: hello@mymirror.com.au
- FAX: 1800 931 956
- Medical Objects: MM600900065
- Healthlink EDI: mymirror
Does my patient need a Mental Health Treatment Plan
A Mental Health Treatment Plan lets your patient claim Medicare rebates on eligible sessions. Patients can also come to My Mirror without one, but wont be eligible for a rebate.
How quickly will my patient see a psychologist?
Your patient can use our matching tool or browse psychologists directly to find a suitable match right away, with sessions available up to 21 hours a day, 7 days a week.
Can my patient access bulk billing?
Patients in eligible circumstances, can access bulk billing through My Mirror. Eligibility depends on the patient's individual situation, so please advise your patients to apply for bulk billing and we'll confirm approval based on their eligibility.
Will I get updates on my patient's progress?
My Mirror keeps referring GPs in the loop with psychologist-to-GP correspondence throughout the course of treatment, along with progress updates mapped against the DASS-21, so you can see how your patient is tracking without having to chase it up.
Which secure messaging platforms do you support?
My Mirror accepts referrals through Medical Objects (MM600900065) and HealthLink EDI (mymirror), so you can send documents directly from your practice management software using whichever secure messaging platform your clinic already has set up.
