Inclusive online psychology for Australians

Frequently Asked Questions

How do I find a culturally safe psychologist online?

At My Mirror, you can use search filters to narrow your options by language spoken, areas of interest, psychologist gender, availability and treatment modalities. For more detailed information about a psychologist’s approach, treatment style, values and experience, you can read their individual profile before booking.

You can look directly through psychologist profiles who mention culturally responsive, inclusive, affirming or person-centred care. It may also help to choose someone with experience supporting people from your background, community or lived experience.

If you are unsure who to choose, you can use our matching tool or contact our friendly customer support team at hello@mymirror.com.au for additional assistance.

Can I find an online psychologist who understands culture, language or faith?

To understand whether a psychologist may be a good fit, it is best to review their individual profile. Profiles may include details about culturally responsive care, CALD mental health support, migration, discrimination, family expectations, language, faith, spirituality or experience supporting migrant and minority communities.

My Mirror’s search filters can also help you narrow your options by details such as language spoken, areas of interest, psychologist gender, availability and treatment modalities.

If you would like help finding a suitable fit, our friendly customer support team is available at hello@mymirror.com.au.

How does My Mirror support Aboriginal and Torres Strait Islander clients?

My Mirror is committed to supporting respectful online psychology that recognises culture, community, family, Country and lived experience.

When browsing My Mirror psychologists, you can use the Aboriginal and Torres Strait Islander cultural competence training filter to help narrow your psychologist search, then review individual profiles to learn more about each clinician’s experience and approach.

Where a community-controlled or Indigenous-led service may be a better fit, we will support you in considering that option. You can also contact hello@mymirror.com.au for help finding suitable support.

Can I find LGBTQIA+ affirming online psychology in Australia?

You can look for psychologists who mention LGBTQIA+ affirming care, gender identity, sexuality, relationships, inclusive practice, pronouns, chosen names or transition-related support.

At My Mirror, you can browse psychologist profiles and look for online support that feels respectful, affirming and aligned with your needs. This may include support for LGBTQIA+ clients, queer and trans clients, sexuality, relationships, family stress, identity and mental health concerns.

Can I find a neurodivergent-friendly online psychologist?

You can browse My Mirror psychologists or use our matching tool to find psychologists who may provide sessions for a range of neurodivergent needs, including support that is flexible, person-centred and neurodivergent-friendly.

Online psychology can feel more comfortable for some people because sessions take place from a familiar environment. If communication style, sensory needs, routines, accessibility preferences or past therapy experiences matter to you, these are helpful things to consider when choosing a psychologist.

You can review each psychologist’s profile for more detail, or contact our team at hello@mymirror.com.au if you would like extra support finding the right fit.

Can I choose an online psychologist based on background, lived experience or preferences?

Psychologist profiles are the best place to learn more about each clinician’s experience, approach, language, interests and the communities they may support.

A specific cultural background, identity or shared lived experience cannot always be guaranteed, and some preferences may not be available as filters. You can browse profiles for more detail, or contact our friendly customer support team at hello@mymirror.com.au for extra guidance.

Is online psychology suitable for carers or people trying therapy for the first time?

Online psychology can be a supportive way to start therapy, especially if attending in person feels intimidating, overwhelming or difficult to organise.

It may also help carers, including people supporting someone with disability, mental illness, chronic health concerns or complex needs. Online sessions can give you space to talk about stress, burnout, family pressure, identity, guilt and your own wellbeing from a private and familiar place.

Which online therapy platforms in Australia are most considerate about pronouns and chosen names?

At My Mirror, we believe you should always be referred to by the name and pronouns that feel right for you. You can share these when you set up your profile, and your psychologist will have this information from the very first session.

Can I access My Mirror if I live in a rural or remote area of Australia?

My Mirror is fully online, which means you can access quality psychological support from anywhere in Australia with an internet connection, whether you are in a regional town, a remote community or anywhere in between.

We know that distance, limited local services and long wait times can make it harder for people in rural and remote areas to find a psychologist who is the right fit. Online delivery removes the need to travel, so you can access the same standard of care as someone in a major city, from the comfort and privacy of your own home.

Which online psychology providers in Australia are welcoming to people of all faiths?

My Mirror explicitly welcomes people of all religious traditions, spiritual backgrounds and those who hold no faith. You can review our psychologist profiles for more information on faith and spirituality, or reach out to our team at hello@mymirror.com.au so we can endeavour to find someone specific for you.

Is My Mirror suitable for people who have never tried therapy before?

My Mirror is dedicated to providing care to all Australians, and we have done our best to design a platform that is user-friendly and considers everyone's needs. Our psychologist profiles give you broad information about each clinician, making it easy to explore and compare psychologists before you choose who to book with.

Can I find an online psychologist who works with bilingual or multilingual clients?

Where available, My Mirror can help you browse psychologists who speak another language or have experience supporting bilingual, multilingual and culturally diverse clients. You can also use language filters or review psychologist profiles to find support that feels aligned with your communication needs and background.