Online Therapy for Mental Health

Online Therapy for Mental Health

Access to online therapy in Australia doesn’t need to be complicated. Our team of experienced psychologists are on hand to help you start your mental health journey.

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What is online therapy?

Online therapy has all the benefits of face-to-face therapy without the need to travel to see your psychologist. This means you can receive hassle-free therapy through secure video calls or messages, no matter where you are in Australia. 

Arrange sessions that work around your schedule, take your sessions in a familiar place, and work with a psychologist that's a great fit for you even if they’re based in a different state. 

How does online therapy work?

My Mirror website on mobile view

My Mirror has made using online therapy as easy as possible. To have your session, you can log into your My Mirror account from your phone, tablet or laptop – pretty much any device that has a camera and microphone. 

There are options to turn the video camera off so that you can turn the session into an audio call if you choose to. You are also able to send messages to your psychologist during the call using the chat function. You are in control of how you want your therapy sessions to be conducted and when you want to schedule them.

How to get started with your online therapist?


To get your first session started, create an account and find a psychologist you’d like to work with. Alternatively, use our matching tool and let us find a great psychologist match for you. 

There are no downloads or third-party tools involved. To join your online therapy session, simply log into your account on your phone or laptop five minutes ahead of your session time and click ‘enter session’. You’ll be able to view all upcoming sessions and keep track of past ones too.

Why choose online therapy with My Mirror

  1. Flexible schedule management

    Find a psychologist whose availability matches your own. Choose from morning, afternoon and evening sessions, or even find psychologists who may be available for same-day sessions. 

  2. Psychologist match guarantee

    Not sure your psychologist is the right fit? We know how important finding the right match can be and we offer one session bulk-billed or discounted to try again with a new psychologist. Find out more

  3. Access session notes anytime

    Have all your information in one place with digital session notes readily available in your profile. Work towards a brighter future with psychologist recommendations and next steps. 

  4. Track your progress clearly

    Track how therapy is helping you reach your mental health goals with regular DASS21 testing, and see any changes to your emotional wellbeing over the course of your online therapy. 

Is online therapy is right for me?

There’s no universal fit in therapy. If face-to-face sessions don’t feel right for you, then that’s ok. Therapy looks different for everyone, and the reasons you may choose online therapy can be far-reaching.  

Online therapy is secure and convenient, with no waiting lists and Medicare rebates process for you. Whether you're living in a remote community, cannot travel to your psychologists' office, or simply want a therapy solution that works around your schedule, online therapy could be a great option for you.

Read 6 reasons why online therapy might be a good fit for you

Is online therapy effective?

Studies show that online therapy is just as effective as face-to-face therapy, helping hundreds of thousands of Australians access professional therapy services from their own home.  

No two people are identical, and that’s why therapy should be personalised and adaptive. Online therapy allows you to do just this – personalised therapy sessions using evidence-based techniques.  

What does the research say about online therapy? 

Is online therapy safe & secure?

Confidential and discrete sessions are a vital part of therapy. All My Mirror psychologists are fully qualified and registered with the Australian Health Practitioner Regulation Agency (or AHPRA for short). This means they are both ethically and legally bound to keep their sessions confidential, and gives clients peace of mind to talk openly.  

All our online therapy sessions are end-to-end encrypted, so only you and your psychologist have access to the call. No third parties, including My Mirror itself, can access data from the call.

Online therapy works best when our clients know they’re in a safe space. That’s why we take our privacy and security policies seriously, creating the best possible environment for you and your online therapy sessions.   

How do I know I’ve found the right psychologist?

You’ll know you’ve found a good psychologist match when you’re able to speak freely and open up in your therapy sessions. They should make you feel heard, have experience working in your area of concern, and most importantly help you to see improvements as your sessions progress over time.  

See the best signs you've found a good psychologist match

What are the different types of therapy?

There are many different types of therapy, and your psychologist may assess which could be the right type for you based on your individual needs and goals. Some of the most common forms of therapy can include: 

  • Cognitive Behavioural Therapy
  • Acceptance and Commitment Therapy
  • Dialectical Behavioural Therapy
  • Hypnotherapy 
  • Psychodynamic Therapy 
  • Motivational Interviewing 
  • Mindfulness Based Cognitive Therapy

Learn more about the different types of talk therapy

Preferred by psychologists, heart by their clients

  • 4.9/5

    overall satisfaction

  • 50 000+

    online psychology sessions

  • 4.9/5

    psychologists match

Get matched with a psychologist

Start your therapy journey with an online psychologist


Frequently Asked Questions

What clients say about My Mirror

06 April 2023

So grateful

I am so grateful for my psychologist from My Mirror, and having my psychologist available via telehealth has been so much more beneficial for my mental health. Being able to be seen, heard and listened to rather than waiting so long on a waitlist has been a godsend.

03 May 2023

Fantastic experience

Having been initially sceptical, my overall experience with My Mirror has been fantastic. My Mirror matched and connected me with a psychologist who simply “got” me from the very beginning. I cannot recommend this service enough.

05 January 2024

Big tick

I'm one of those people who doesn't enjoy going out of my home or talking to a doctor, let alone a psychologist. Without My Mirror and the services they provide I would most likely neglect seeking help, so it's a big tick from me for these guys.

18 January 2024

What we need

One of the best online platforms I have ever used. The simplicity of the bulk billing system, rebates and the selection of well educated clinical psychologists is what we need. Couldn't of found a better website. 🙌


If you are feeling suicidal or are in crisis call 000 (AU) or use these resources to get immediate help.