Find the right match among our experienced online psychologists
Find a psychologist who will best suit your needs and schedule by browsing our readily available online psychologists. Our psychologists provide telehealth video sessions every day and from anywhere in Australia.
Telehealth psychologists
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Benefits of My Mirror
- No wait times
- Up to 21h/day access
- Access from anywhere in Australia
- Affordable therapy sessions
Start your therapy in 4 easy steps
Talk to your GP for Medicare Rebates
Get a referral letter & MHCP from your GP to access reduced cost psychology sessions
Choose a psychologist
Browse our list of psychologists and choose based on their experience and availability
Book your therapy session
Choose a time that suit your schedule for a 50 min session. No wait times.
Track your progress online
Put your therapy session advice into action and empower yourself to meet your goals
What is the difference between a counselor, psychotherapist and a psychologist?
All practitioners on the My Mirror team are psychologists.
In Australia, Psychology is a restricted title and registered profession protected by the Australian Health Practitioner Regulation Agency (AHPRA). All psychologists in Australia hold general registration with the Psychology Board of Australia, meeting high standards in education, training, supervised practice, ethical and professional standards, and ongoing professional development.
Psychotherapists and Counsellors are not legally regulated titles in Australia. However, they are professionally regulated by their accrediting associations, the Psychotherapy and Counselling Federation of Australia (PACFA) and the Australian Counselling Association (ACA).
What is the difference between a registered general and clinical psychologist?
All psychologists in Australia hold general registration with the Psychology Board of Australia, meeting high standards in education, training, supervised practice, ethical and professional standards, and ongoing professional development.
The minimum qualification required to be qualified to apply for general registration is:
a) a four-year accredited sequence of study in psychology that has been approved by the Board
as providing a qualification for registration in the profession, that has been completed within the last ten years, or
b) an overseas qualification that in the Board’s opinion is substantially equivalent to a).
To be eligible for general registration as a psychologist, in addition to the minimum qualification applicants must have completed a postgraduate degree accredited as fifth and sixth year of study in psychology, or another approved program of supervised practice and training.
A Clinical psychologist must meet the above requirements as well as an ‘area of practice endorsement’ (such as sport or exercise psychology) for which they hold university qualifications and supervised training for. Clinical psychologists are trained in the assessment and diagnosis of mental illnesses and psychological problems and are qualified to provide advice in clinical and compensation areas. All clinical psychologists undertake continual learning in areas such as prevention, diagnosis, assessment and treatment, including rehabilitation.2
Whichever type of psychologist, you should expect the same quality of care, ethical behavior and standards of practice.
1. Registration standard: General registration | Psychology Board of Australia | 2 May 2016
2. APS - https://psychology.org.au/for-the-public/about-psychology/types-of-psychologists/clinical-psychologists
How do online therapy and face-to-face therapy differ?
Online therapy is very similar to meeting with a psychologist face-to-face. It is simply a newer medium within which to obtain help via videoconferencing from your chosen surroundings.
The similarities to face-to-face therapy:
- You meet with a registered psychologist who works with evidence-based strategies to treat your concerns
- Your psychologist will assess your situation and concerns
- Your psychologist will work with you in a collaborative way to set your goals
- Your psychologist will help you to learn and build skills to help you cope and increase your resilience
- You can schedule follow-up sessions with the same psychologist and continue to work collaboratively together to assist you in working towards your goals
You may find online therapy is preferable because you feel more comfortable speaking with your therapist from the comfort of your own home. For others, it is important to see a psychologist face-to-face to maintain a connection within their therapeutic relationship. It depends on your individual circumstance.
How does a session with My Mirror start?
All My Mirror sessions occur directly within our website – there is no need for 3rd party links or downloads.
When it’s time for your first session you simply log in to your my Mirror account and you will be directed to your dashboard. From your dashboard you will see your booking card. 5 minutes ahead of your session ‘enter session’ will appear on your booking card in green letters. Once you have selected enter session you will be directed to your waiting room where your psychologist will meet you.
What happens in my first session?
Ahead of your session time you will be asked to complete a DASS-21 survey which is an assessment tool your psychologist uses to understand your mental state. While it helps to communicate your primary goals with therapy to your psychologist, there is no need to extensively prepare for your session. Your therapist will spend most of the first session asking you a series of questions to get to know you and establish the best path forward.
Frequently Asked Questions
Just like face-to-face psychologists, our Registered Psychologists and Clinical Psychologists are registered with the Psychology Board of Australia (PsyBA), listed with the Australian Health Practitioner Regulation Agency (AHPRA), and individually approved by My Mirror.
We ensure all of our Clinical Psychologists and General Psychologists have current registration to practice with the Psychology Board of Australia (PsyBA) and are listed with the Australian Health Practitioner Regulation Agency (AHPRA). My Mirrors ensure all of our psychologists have the required credentials and qualifications, and have relevant experience in the treatment of adult mental health issues. They also undergo an interview process conducted by a team of us at My Mirror, to ensure they uphold the highest of standards in ethical care and work in line with evidence-based practices to guide your therapy.
My Mirror is an online psychology service available to anyone (within Australia) aged 13 years and over.
If you are aged 16 years or under, by using the My Mirror service you confirm that you have parental, guardian or GP consent.
Note: If you are under 13 years of age and interested in using our service, please contact our admin team on 1800 809 406 or info@mymirror.com.au. This will allow us to help you find a psychologist suited to your needs and explain the parental, guardian or GP consent we require before you use our service.
My Mirror supports private fee and medicare benefits. Please see full details in our pricing page.
A MHCP (mental healthcare plan) entitles you to Medicare* rebates for psychological treatment by registered psychologists. Under this scheme, individuals diagnosed with a mental health disorder or concerns can access up to 20 individual Medicare subsidised psychology sessions per calendar year.
*Medicare eligible clients
For private fee sessions that are not eligible for medicare rebates there is a price difference between booking your online session with a general psychologist and a clinical psychologist. If you have private insurance you may still be eligible to claim your sessions - please check with your provider.
At My Mirror we know how important it is to get access to mental health support, when and where you need it most. That’s why we provide bulk-billed sessions to those with a valid Medicare card living in Australia that meet certain criteria. For further information see our Bulk-billing page.
You may be eligible to use My Mirror telehealth services from just $96.50/session, if:
- you hold a Mental Health Care Plan (but you do not qualify for financial hardship support)
You may be eligible to use our telehealth services for a reduced cost, if**:
- your employer, or relevant organisation, has provided a discount code to apply to our services, or
- your private health insurance covers telehealth psychology services
*For more details on rebates, discount codes and pricing structures please read our Terms of Service.
**For further information about employer discounts and private health insurance please speak to your employer and/or your private health insurance provider.
If you're looking to develop the tools required to build agency and strengthen your psychological resilience, then My Mirror is the right digital psychology service for you. We want to connect you with the right therapist for your needs, so you can take control of your mental wellbeing and become a healthier you with more productive relationships. My Mirror psychologists are all fully equipped with a wide range of expertise, and help treat the full range of Australians with varying levels of psychological distress.
Our psychologists treat specific mental health concerns such as, or associated with: stress, anxiety, depression, prenatal and post natal depression, relationships, parenting related issues, family conflict, addictions, drugs and alcohol, sleep issues, eating disorders, LGBT matters, bullying, trauma, post traumatic stress disorder (PTSD), religion, self-esteem, grief and more.
My Mirror will not be able to offer the right solution for you if:
- you are in an urgent crisis or an emergency situation
- you have had suicidal thoughts or thoughts of hurting yourself or others
- you are a minor and under the care of a legal guardian
- you have been diagnosed with a severe mental illness
- you have been advised to be in psychological supervision or psychiatric care
- you were required to undergo therapy or counselling either by a court or by any other authority, or
- you do not have a device that can connect to the internet or you do not have a reliable internet connection.
What clients say about My Mirror
Easy & Low Cost
Tele-tech sessions eliminate travel and wait times, it simplifies the whole process. Booking an online appointment is super easy, and low-cost, which is also really appealing.
Really grateful!
I was able to book in almost immediately and was really grateful to be matched with a psychologist who suited both my situation and personality.
Great help
I live in a regional area with very little resources available for mental health. My Mirror was a great help and were super quick with any questions including how to add my mental health plan. Great work Mirror team