Online psychology sessions you can claim back
Did you know you can access rebates for your psychology sessions through many private health insurances? Discover how you can get a private health rebate for your mental health support.
Can I claim rebates through both Medicare and private health insurance for psychology sessions?
No, you can only claim rebates for a psychology session one time, either through your private health insurance provider or through Medicare. If you’ve already made a Medicare claim for your session, your private health insurer won’t give you any additional rebates.
Can I still receive a rebate for my psychology session if I don’t have private health insurance?
If you don’t have private health insurance or if your insurance plan doesn’t include psychology services, you may still be able to receive reduced-cost therapy sessions through Medicare. To be eligible for Medicare rebates, you’ll need a valid Medicare card, a Mental Health Plan and a GP referral letter.
Learn how to claim Medicare rebates for your psychology sessions
Why do some people claim psychology rebates through private health insurance over Medicare?
If you aren’t eligible for Medicare rebates (you don’t have a Mental Health Plan, GP referral letter and valid Medicare card), you may choose to access reduced-cost psychology sessions through private health insurance instead.
If you are eligible for Medicare rebates, you can receive a maximum of 10 rebated psychology sessions per calendar year. If you wish to continue with therapy after you’ve completed your 10 sessions, you may claim these through private health insurance instead.
I’m making a private insurance claim for my session. How will I be charged?
When you make your psychology session booking you’ll pay the full private fee. Once the session has been completed the amount will be charged to your account and My Mirror will email you the paid invoice. Then you’re ready to make your claim directly through your private health insurance provider.
The amount you will be rebated through private health insurance depends your insurance plan’s level of cover.
Are My Mirror psychologists approved providers for my private health insurance policy?
Most private health insurers require psychologists to be registered with Medicare Australia and with the AHPRA.
All clinical psychologists and general psychologists at My Mirror are fully registered with the Psychology Board of Australia (PsyBA) and are listed with the Australian Health Practitioner Regulation Agency (AHPRA).
Before booking your psychology session, check your private health insurance policy to ensure your psychologist meets their criteria.
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Frequently Asked Questions
Just like face-to-face psychologists, our Registered Psychologists and Clinical Psychologists are registered with the Psychology Board of Australia (PsyBA), listed with the Australian Health Practitioner Regulation Agency (AHPRA), and individually approved by My Mirror.
We ensure all of our Clinical Psychologists and General Psychologists have current registration to practice with the Psychology Board of Australia (PsyBA) and are listed with the Australian Health Practitioner Regulation Agency (AHPRA). My Mirrors ensure all of our psychologists have the required credentials and qualifications, and have relevant experience in the treatment of adult mental health issues. They also undergo an interview process conducted by a team of us at My Mirror, to ensure they uphold the highest of standards in ethical care and work in line with evidence-based practices to guide your therapy.
My Mirror is an online psychology service available to anyone (within Australia) aged 13 years and over.
If you are aged 16 years or under, by using the My Mirror service you confirm that you have parental, guardian or GP consent.
Note: If you are under 13 years of age and interested in using our service, please contact our admin team on 02 9090 4730 or hello@mymirror.com.au. This will allow us to help you find a psychologist suited to your needs and explain the parental, guardian or GP consent we require before you use our service.
My Mirror supports private fees and Medicare benefits. Please see the full details on our pricing page.
A Mental Health Plan entitles you to Medicare* rebates for psychological treatment by registered psychologists. Under this scheme, individuals diagnosed with a mental health disorder or concerns can access up to 10 individual Medicare-subsidised psychology sessions per calendar year.
*Medicare eligible clients
For private fee sessions that are not eligible for Medicare rebates, there is a price difference between booking your online session with a general psychologist and a clinical psychologist. If you have private insurance you may still be eligible to claim your sessions - please check with your provider.
You may be eligible to use My Mirror telehealth services from just $108.85/session, if:
- you hold a Mental Health Care Plan and GP referral to access medicare rebates
You may be eligible to use our telehealth services for a reduced cost, if**:
- your employer, or relevant organisation, has provided a discount code to apply to our services, or
- your private health insurance covers telehealth psychology services
*For more details on rebates, discount codes and pricing structures please read our Terms of Service.
**For further information about employer discounts and private health insurance please speak to your employer and/or your private health insurance provider.
If you're looking to develop the tools required to build agency and strengthen your psychological resilience, then My Mirror is the right digital psychology service for you. We want to connect you with the right therapist for your needs, so you can take control of your mental wellbeing and become a healthier you with more productive relationships. My Mirror psychologists are all fully equipped with a wide range of expertise, and help treat the full range of Australians with varying levels of psychological distress.
Our psychologists treat specific mental health concerns such as, or associated with: stress, anxiety, depression, prenatal and post natal depression, relationships, parenting related issues, family conflict, addictions, drugs and alcohol, sleep issues, eating disorders, LGBT matters, bullying, trauma, post traumatic stress disorder (PTSD), religion, self-esteem, grief and more.
My Mirror will not be able to offer the right solution for you if:
- you are in an urgent crisis or an emergency situation
- you have had suicidal thoughts or thoughts of hurting yourself or others
- you are a minor and under the care of a legal guardian
- you have been diagnosed with a severe mental illness
- you have been advised to be in psychological supervision or psychiatric care
- you were required to undergo therapy or counselling either by a court or by any other authority, or
- you do not have a device that can connect to the internet or you do not have a reliable internet connection.
What clients say about My Mirror
So grateful
I am so grateful for my psychologist from My Mirror, and having my psychologist available via telehealth has been so much more beneficial for my mental health. Being able to be seen, heard and listened to rather than waiting so long on a waitlist has been a godsend.
Fantastic experience
Having been initially sceptical, my overall experience with My Mirror has been fantastic. My Mirror matched and connected me with a psychologist who simply “got” me from the very beginning. I cannot recommend this service enough.
Big tick
I'm one of those people who doesn't enjoy going out of my home or talking to a doctor, let alone a psychologist. Without My Mirror and the services they provide I would most likely neglect seeking help, so it's a big tick from me for these guys.
What we need
One of the best online platforms I have ever used. The simplicity of the bulk billing system, rebates and the selection of well educated clinical psychologists is what we need. Couldn't of found a better website. 🙌