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- Melissa Jackson
Ms Melissa Jackson
Psychologist
Hi, I'm Melissa
"In a safe, supportive space, healing begins with being heard."
I offer confidential, non-judgmental support for workplace and personal challenges including stress, anxiety, depression, anger, or burnout using evidence-based therapies, with flexible sessions that fit around your schedule.
As a Registered Psychologist, I’m committed to supporting individuals through a wide range of personal and workplace-related challenges. These may include stress, burnout, anger, psychological injuries, chronic pain, depression, anxiety, PTSD, and substance use. I offer flexible after-hours telehealth appointments so you can access support at a time that suits you.
My practice is grounded in providing a safe, supportive, and non-judgmental space where you can feel truly heard. I bring a warm, empathic, and down-to-earth approach to every session, working with you to explore what’s going on and what matters to you. Whether you're navigating workplace stress, struggling with emotional well being, or adjusting after an injury, I’m here to listen and help you take meaningful steps forward.
I have experience working with individuals across diverse settings, including employee assistance programs, workers' compensation, disability employment services, and veteran support services. This has given me insight into the unique pressures employees face, including the challenges of returning to work, maintaining work-life balance, or managing ongoing mental health concerns while working.
My Approach
My approach to therapy is compassionate, collaborative, and tailored to each individual. I provide a safe, non-judgemental space where clients feel heard and supported. I draw on evidence-based methods to help clients better understand their thoughts, emotions, and behaviours, and to develop practical strategies for change. These include Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Solution-Focused Therapy, Motivational Interviewing, supportive counselling, and relaxation techniques.
Book a session
Browse your psychologist availability and pick your prefered date & time for your session.
Main areas of expertise
- Workplace relationships
- Anxiety
- Addiction
- Burnout
- Anger
- Work Stress
“I help individuals navigate workplace and personal challenges with practical strategies that support resilience, well being, and meaningful change.”
My style is
- collaborative
- empathic
- genuine
- warm
Book a session
Select a session duration, date and time for your next session.
Medicare rebates
Access up to 10 sessions for only $129.05 after you have claimed your Medicare rebate.
Unlock medicare rebates when you upload a valid Mental Health Plan and a Referral Letter from your GP to your profile.
Your best care journey & trusted team
Matching guarantee
Not sure if your psychologist is the right fit?
We offer one session bulk-billed or discounted, if you wish to match with a new psychologist.
100+ Psychologists
Our team of psychologists are individually recruited to ensure high quality service standards and offer a wide range of skills to meet your unique needs.
Track your progress
With session notes & DASS21 tracking you can track your progress alongside your psychologist and recognise change along the journey.
No upfront payment
Embrace flexibility with no upfront payment during session booking. Pay conveniently after your session is completed.
Other psychologists available
Frequently Asked Questions
Just like face-to-face psychologists, our Registered Psychologists and Clinical Psychologists are registered with the Psychology Board of Australia (PsyBA), listed with the Australian Health Practitioner Regulation Agency (AHPRA), and individually approved by My Mirror.
We ensure all of our Clinical Psychologists and General Psychologists have current registration to practice with the Psychology Board of Australia (PsyBA) and are listed with the Australian Health Practitioner Regulation Agency (AHPRA). My Mirrors ensure all of our psychologists have the required credentials and qualifications, and have relevant experience in the treatment of adult mental health issues. They also undergo an interview process conducted by a team of us at My Mirror, to ensure they uphold the highest of standards in ethical care and work in line with evidence-based practices to guide your therapy.
My Mirror is an online psychology service available to anyone (within Australia) aged 13 years and over.
If you are aged 16 years or under, by using the My Mirror service you confirm that you have parental, guardian or GP consent.
Note: If you are under 13 years of age and interested in using our service, please contact our admin team on 02 9090 4730 or hello@mymirror.com.au. This will allow us to help you find a psychologist suited to your needs and explain the parental, guardian or GP consent we require before you use our service.
My Mirror supports private fees and Medicare benefits. Please see the full details on our pricing page.
A Mental Health Plan entitles you to Medicare* rebates for psychological treatment by registered psychologists. Under this scheme, individuals diagnosed with a mental health disorder or concerns can access up to 10 individual Medicare-subsidised psychology sessions per calendar year.
*Medicare eligible clients
For private fee sessions that are not eligible for Medicare rebates, there is a price difference between booking your online session with a general psychologist and a clinical psychologist. If you have private insurance you may still be eligible to claim your sessions - please check with your provider.
You may be eligible to use My Mirror telehealth services from just $108.85/session, if:
- you hold a Mental Health Care Plan and GP referral to access medicare rebates
You may be eligible to use our telehealth services for a reduced cost, if**:
- your employer, or relevant organisation, has provided a discount code to apply to our services, or
- your private health insurance covers telehealth psychology services
*For more details on rebates, discount codes and pricing structures please read our Terms of Service.
**For further information about employer discounts and private health insurance please speak to your employer and/or your private health insurance provider.
If you're looking to develop the tools required to build agency and strengthen your psychological resilience, then My Mirror is the right digital psychology service for you. We want to connect you with the right therapist for your needs, so you can take control of your mental wellbeing and become a healthier you with more productive relationships. My Mirror psychologists are all fully equipped with a wide range of expertise, and help treat the full range of Australians with varying levels of psychological distress.
Our psychologists treat specific mental health concerns such as, or associated with: stress, anxiety, depression, prenatal and post natal depression, relationships, parenting related issues, family conflict, addictions, drugs and alcohol, sleep issues, eating disorders, LGBT matters, bullying, trauma, post traumatic stress disorder (PTSD), religion, self-esteem, grief and more.
My Mirror will not be able to offer the right solution for you if:
- you are in an urgent crisis or an emergency situation
- you have had suicidal thoughts or thoughts of hurting yourself or others
- you are a minor and under the care of a legal guardian
- you have been diagnosed with a severe mental illness
- you have been advised to be in psychological supervision or psychiatric care
- you were required to undergo therapy or counselling either by a court or by any other authority, or
- you do not have a device that can connect to the internet or you do not have a reliable internet connection.
