Ms Melissa Jackson

Psychologist

Individuals

Teenagers

Couples

Available from

Hi, I'm Melissa

"In a safe, supportive space, healing begins with being heard."
I offer confidential, non-judgmental support for workplace and personal challenges including stress, anxiety, depression, anger, or burnout using evidence-based therapies, with flexible sessions that fit around your schedule.

As a Registered Psychologist, I’m committed to supporting individuals through a wide range of personal and workplace-related challenges. These may include stress, burnout, anger, psychological injuries, chronic pain, depression, anxiety, PTSD, and substance use. I offer flexible after-hours telehealth appointments so you can access support at a time that suits you.

My practice is grounded in providing a safe, supportive, and non-judgmental space where you can feel truly heard. I bring a warm, empathic, and down-to-earth approach to every session, working with you to explore what’s going on and what matters to you. Whether you're navigating workplace stress, struggling with emotional well being, or adjusting after an injury, I’m here to listen and help you take meaningful steps forward.

I have experience working with individuals across diverse settings, including employee assistance programs, workers' compensation, disability employment services, and veteran support services. This has given me insight into the unique pressures employees face, including the challenges of returning to work, maintaining work-life balance, or managing ongoing mental health concerns while working.

My Approach

My approach to therapy is compassionate, collaborative, and tailored to each individual. I provide a safe, non-judgemental space where clients feel heard and supported. I draw on evidence-based methods to help clients better understand their thoughts, emotions, and behaviours, and to develop practical strategies for change. These include Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Solution-Focused Therapy, Motivational Interviewing, supportive counselling, and relaxation techniques.

Book a session

Browse your psychologist availability and pick your prefered date & time for your session.

Main areas of expertise

Anxiety
Depression
Addiction
Burnout
Anger
Work Stress

“I help individuals navigate workplace and personal challenges with practical strategies that support resilience, well being, and meaningful change.”

My style is

collaborative
empathic
genuine
warm

Resilience

Workplace relationships

Communication

Relationships

Sleep difficulties

Stress

Anxiety

Trauma

Depression

Long-term Health Concerns

Panic attacks

Addiction

Burnout

Alcohol and Drug Use

PTSD

Low mood

Social Anxiety

Personality Disorder

Anger

Work Stress

Divorce or Separation

Confidence

Self-Esteem

Peer Relationships/Friendships

Parenting

Family

School Issues

Chronic Pain

Book a session

Select a session duration, date and time for your next session.

Medicare rebates

Access up to 10 sessions for only $129.05 after you have claimed your Medicare rebate.

Unlock medicare rebates when you upload a valid Mental Health Plan and a Referral Letter from your GP to your profile.

Learn more

Your best care journey & trusted team

Matching guarantee

Not sure if your psychologist is the right fit?

We offer one session bulk-billed or discounted, if you wish to match with a new psychologist.

100+ Psychologists

Our team of psychologists are individually recruited to ensure high quality service standards and offer a wide range of skills to meet your unique needs.

Track your progress

With session notes & DASS21 tracking you can track your progress alongside your psychologist and recognise change along the journey.

No upfront payment

Embrace flexibility with no upfront payment during session booking. Pay conveniently after your session is completed.

Other psychologists available

Frequently Asked Questions


: We ensure all of our Clinical Psychologists and General Psychologists have current registration to practice with the Psychology Board of Australia (PsyBA) and are listed with the Australian Health Practitioner Regulation Agency (AHPRA). My Mirrors ensure all of our psychologists have the required credentials and qualifications, and have relevant experience in the treatment of adult mental health issues. They also undergo an interview process conducted by a team of us at My Mirror, to ensure they uphold the highest of standards in ethical care and work in line with evidence-based practices to guide your therapy.
: My Mirror is an online psychology service available to anyone (within Australia) aged 13 years and over.

If you are aged 16 years or under, by using the My Mirror service you confirm that you have parental, guardian or GP consent.

Note: If you are under 13 years of age and interested in using our service, please contact our admin team on 02 9090 4730 or hello@mymirror.com.au. This will allow us to help you find a psychologist suited to your needs and explain the parental, guardian or GP consent we require before you use our service.
: My Mirror supports private fees and Medicare benefits. Please see the full details on our pricing page.

A Mental Health Plan entitles you to Medicare* rebates for psychological treatment by registered psychologists. Under this scheme, individuals diagnosed with a mental health disorder or concerns can access up to 10 individual Medicare-subsidised psychology sessions per calendar year.

*Medicare eligible clients 

For private fee sessions that are not eligible for Medicare rebates, there is a price difference between booking your online session with a general psychologist and a clinical psychologist. If you have private insurance you may still be eligible to claim your sessions - please check with your provider.
: You may be eligible to use My Mirror telehealth services from just $129.05 for a standard 50 min session, if:

you hold a Mental Health Care Plan and GP referral to access Medicare rebates

You may be eligible to use our telehealth services for a reduced cost, if**:

your employer, or relevant organisation, has provided a discount code to apply to our services, or

your private health insurance covers telehealth psychology services

*For more details on rebates, discount codes and pricing structures please read our Terms of Service.
**For further information about employer discounts and private health insurance please speak to your employer and/or your private health insurance provider.
: If you're looking to develop the tools required to build agency and strengthen your psychological resilience, then My Mirror is the right digital psychology service for you. We want to connect you with the right therapist for your needs, so you can take control of your mental wellbeing and become a healthier you with more productive relationships. My Mirror psychologists are all fully equipped with a wide range of expertise, and help treat the full range of Australians with varying levels of psychological distress.

Our psychologists treat specific mental health concerns such as, or associated with: stress, anxiety, depression, prenatal and post natal depression, relationships, parenting related issues, family conflict, addictions, drugs and alcohol, sleep issues, eating disorders, LGBT matters, bullying, trauma, post traumatic stress disorder (PTSD), religion, self-esteem, grief and more.

My Mirror will not be able to offer the right solution for you if:

you are in an urgent crisis or an emergency situation

you have had suicidal thoughts or thoughts of hurting yourself or others

you are a minor and under the care of a legal guardian

you have been diagnosed with a severe mental illness

you have been advised to be in psychological supervision or psychiatric care

you were required to undergo therapy or counselling either by a court or by any other authority, or

you do not have a device that can connect to the internet or you do not have a reliable internet connection.

If you are feeling suicidal or are in crisis call 000 (AU) or use these resources to get immediate help.