Online Mental Health Support from Anywhere in Australia
Our collaborative care approach ensures your ForHealth GP and My Mirror psychologist work together throughout your mental health journey, with regular progress updates and seamless communication for truly integrated support.
Get started with online therapy
Get a MHTP
Speak to a ForHealth GP to receive a referral letter and Mental Health Treatment Plan (MHTP). This is required to access Medicare rebates.
Unlock rebates
Your ForHealth GP can send your MHTP directly to My Mirror, or you can upload it yourself via your secure My Mirror portal.
Choose a Psychologist
Find a psychologist who suits your specific needs. All our psychologists are AHPRA registered and individually selected for their expertise.
Book your Session
Enjoy flexible, online appointments — available 7 days a week, with early morning, evening, and weekend sessions.
Take a Moment for Your Mental Health
Life gets busy, and it's easy to overlook how you're really feeling.
This quick and confidential check-in uses the DASS-21—a short, evidence-based questionnaire that looks at signs of stress, anxiety, and low mood. It's often used by psychologists and can help you better understand your emotional wellbeing.
It only takes a few minutes and could be a helpful first step toward support if you need it.
Ways to Access Online Psychology
Mental Health Treatment Plan
Mental Health Treatment Plans allow you to claim Medicare rebates for your psychology sessions.
Bulk-Billing
Offering bulk-billed online psychology sessions to ensure accessible mental health support for those who need it most. Check your eligibility today.
NDIS Psychology Services
My Mirror offers NDIS psychology services for participants with Self-Managed and Plan-Managed funding.
Workers Compensation Psychology Services
If you've been injured at work or as a result of a work-related incident, you may be eligible to receive Workers' Compensation benefits.
Private Health Insurance Psychology Cover
Access rebates for your psychology sessions through your private health insurance provider and make therapy more affordable.
Department of Veterans' Affairs (EDP)
Access fully covered psychology sessions through the Department of Veterans' Affairs (DVA) with a GP referral.
When to consider online therapy?
Therapy can be beneficial at any stage of life, whether you're feeling overwhelmed, dealing with anxiety or self-doubt, or simply need a space to talk things through. It’s a supportive environment where you can work through challenges like stress, relationship struggles, or major life transitions with the guidance of a professional. Online therapy offers a convenient and accessible way to navigate life’s challenges with professional support. Whether you're feeling overwhelmed, struggling with anxiety or self-doubt, or simply need a space to talk things through, telehealth sessions provide a safe and supportive environment.
Benefits of My Mirror
- No wait times
- Up to 21h/day access
- Access from anywhere in Australia
- Affordable therapy sessions
Find the right match among our telehealth psychologists
Are you a provider? Join our team
Frequently Asked Questions
As everyone’s mental health journey is different, it is up to you to keep track of your Mental Health Plan and make sure it is up to date to access your rebates. To help make this as easy as possible we have broken down the path to rebated sessions.
Your referral will not provide access to all 10 eligible sessions at once. You will have regular referral check-ins with your GP to top up your plan and check in on your progress. This pathway looks like this:
- Initial assessment with your GP for up to 6 sessions with a psychologist.
- Your GP will provide two documents: a referral letter and a Mental Health Plan. Once you have these documents you can take a picture or scan a copy and upload it into your profile on the My Mirror platform.
- Did your GP fax My Mirror these documents? Please create an account and reach out to hello@mymirror.com.au to have them uploaded on your behalf.
- After session 5/6, your psychologist will need to write a brief letter to your GP to share your progress and request additional sessions as needed. You will need to book a session with your GP at this time to review your progress.
- Once approved your GP will issue a letter to your psychologist to provide access to 4 more sessions. They may provide the letter to you directly ( for you to then upload onto your profile on the My Mirror platform like you did with your initial MHCP and referral document). Check with your GP which option they will take.
- We recommend discussing your plan with your psychologist as you get started so they can assist you in keeping on track with your plan and re-referrals as needed.
It's also possible to get your Mental Health Plan by requesting an online appointment. Talk to an online GP from the comfort of your own home and receive your Mental Health Plan and referral letter just like you would in a face-to-face appointment.
Online Mental Health Plan assessments can also be bulk billed, meaning you won't have any out-of-pocket expenses.
If you prefer the convenience of having online psychology sessions or want to skip the usual wait times of face to face psychology, you can simply tell your GP that you'd like to use My Mirror Online Psychology services and choose your psychologist after your appointment with your GP.
Once you have your documents, you can book a session with one of our psychologists and upload your Medicare documents to your profile to access rebated sessions. We look forward to supporting you on this journey towards wellbeing.
You can self-claim rebates for your psychology sessions by submitting a claim through Medicare. To submit your claim you'll need your myGov login details, a valid Mental Health Plan & referral letter, and your Paid Invoice which is emailed to you from My Mirror after each psychology session.
To start with, your doctor will refer you for 6 sessions. They don’t approve all 10 at the start because they will want to check in with you and see how you are progressing as you commence your help-seeking journey.
After session 6, your psychologist will need to write a brief letter to your doctor to share your progress and share their recommendations as to whether you need any additional sessions.
After session 6 if you do want to access more sessions you will need to make another appointment with your doctor to review the letter your psychologist has sent them, and they will likely ask some similar questions as in your first appointment. They will want to see how you are travelling, how well the counselling and current treatment plan is working and whether to adjust or tweak the plan based on how you are going.
Once your doctor has approved more sessions, they will send a letter (or give one to you) letting the psychologist know they have been approved to offer you up to 4 more sessions. As with your original Mental Health Treatment Plan, this will also need to include a referral letter.
What clients say about My Mirror
Highly recommend
I'm really happy with MyMirror. Staff have gone above and beyond to accommodate my needs. My psychologist is amazing. We've covered a lot of ground in our sessions. Everything is done with sensitivity, kindness, compassion and understanding. Highly recommend MyMirror.
The convenience
The convenience of My Mirror is outstanding. You have access to a diverse selection of psychologists, which makes finding the right match much easier. Plus, the ability to speak from your own safe, familiar environment makes all the difference.
Excellent service
Excellent service - choosing my 'fit' in psychologist was a bonus. Even though my psychologist was in another state, we managed with the time zone differences.
Excellent experience
This is the second time I have used this service within a few years and have been incredibly happy with the service. From the ease of booking an appointment, selecting a psychologist suitable to me and the availability of appointments. The compassion, tools and understanding and experience has been excellent.
